VetMedi.co.uk

Online veterinary pharmacy based in York

VetMedi.co.uk is a veterinary pharmacy operating as an internet retailer registered with the UK's Veterinary Medicines Directorate (VMD). It was founded by Dr Charlotte Inness, a veterinarian registered with the MRCVS, with the stated aim of offering veterinary treatments at more affordable prices than those of local clinics. The company presents itself as an independent business run by practising veterinarians.

Its operating base is Unit 3, York North Business Park, on Goose Lane, Sutton-on-the-Forest (York). It has RCVS premises number 7717122 and VMD premises number 2045570, and is listed as an accredited internet retailer in the official register of online sellers of veterinary medicines.

Prescription medicines and veterinary validation

The catalogue of prescription-only medicines requires a valid prescription issued by the owner's vet. The VetMedi.co.uk veterinary team checks the prescription and the order before dispatching it to the customer's home. The company warns that an order must not be placed without first having that prescription and offers a prescription upload system, which can be sent by email or by post quoting the order number.

Prescriptions are organised by alphabetical ranges (A-E, F-J, K-O, P-S, T-Z), by species (horses, dogs, cats and farm animals) and by condition or therapeutic area: calmers, canine Cushing's, fleas, ticks and worming in dogs and cats, eyes and ears, feline hyperthyroidism, gastrointestinal health and worming in horses, infections, pain relief, respiratory and skin.

Food and care for dogs

The dog section includes Eden brand foods, such as Eden 80/20 Original Working and Sporting Dog Food 15 kg, Eden 60/40 Succulent Semi-Moist Country Feast, Eden 80/20 Original Cuisine and Eden 80/20 Country Cuisine. Among the best sellers are Indorex Defence household flea spray, Malabeze medicated shampoo for cats and dogs, Lubrithal ophthalmic gel, DentiHex dental paste for dogs and cats, Logic Oral Hygiene Gel 70 g, Logic Prozym chews for dogs, Imaverol ringworm treatment, VetPlus SYNOQUIN Small Breed joint support supplement, Plaqtiv+ water additive, Prazitel Plus for dogs, VetPlus Kaminox potassium supplement and Drontal Dog Tasty Bone.

Equine health and performance

For horses, the catalogue brings together digestive, joint and respiratory support products: Protexin Acid Ease, 4CYTE EPIITALIS Forte Gel, Protexin Gut Balancer, Audevard Ekygard+ for gastric support, VetPlus Synequin, Audevard Balsamic Air for respiratory comfort and nutrition, VetPlus Switch Lotion and Audevard Balsamic Control for sensitive horses. The shop also has specific prescription and equine gastrointestinal health sections, and separate categories for senior horses, dogs and cats.

Shipping, customer service and customer reviews

Most orders are dispatched within one working day and shipping is free on orders over £40. The company sells only UK-licensed products and rejects unauthorised imports. Phone support is available Monday to Friday, 8:30am to 4pm, except bank holidays. The testimonials collected on the site highlight the speed of prescription processing, the price compared with local clinics and the ease of reordering.

Informational content and other product lines

VetMedi.co.uk maintains a blog of advice for owners, with articles on seasonal risks such as grass seeds for dogs, a deposit checklist ahead of the Renters' Rights Act and saving on pet medicines. In addition to the veterinary line, the shop includes a human medicine category and offers information on pet insurance.

Location and contact

Unit 3, York North Business Park, Goose Lane, Sutton-on-the-Forest, York YO61 1ET · Phone: 01904 463001 · Email: hello@vetmedi.co.uk · Hours: Monday to Friday: 8:30am - 4pm (except bank holidays)