The Watch Lab

The Watch Lab: watch repair and servicing in the United Kingdom

The Watch Lab is a British chain dedicated to watch repair and servicing. It operates from its own purpose-built service centre, with a 20-year track record, and has a national network of branches and kiosks that includes the In-Time and The Watch Hospital brands, located in some of the country's most visited shopping centres.

Technical specialisation and brands serviced

The team is made up of professional technicians and watchmakers with specialist training. They repair most brands and work with vintage as well as automatic, mechanical and quartz watches. The workshops and branches use the latest technical equipment from Switzerland and Germany.

Repair services

• Watch repairs and servicing.
• Smart watch repairs.
• Watch batteries and reseal.
• Jewellery repairs.

Many common repairs can be completed onsite within the hour. The company also offers a fully insured 7-day postal battery and reseal service for watches under £2,500 in value. Repairs come with a two-year warranty.

Branch network and coverage

The company has a nationwide network of labs stretching from Inverness to Southampton. Cities with a repair service include Manchester, Sheffield, Newcastle and Bristol. The kiosks allow repairs on the go, and branch staff handle customer enquiries.

Free assessment and postal service

The Watch Lab offers a free assessment, which can be requested online, as a first step before repair. The postal repair service is presented as the quickest and most effective way to get a damaged watch running again.

Professional membership

The company is a member of the British Horological Institute (BHI) and its technicians are trained to the standards of this institution.

Location and contact

Timpson House, Claverton Road, Wythenshawe M23 9TT