National Parking Management

National Parking Management: private parking management in the United Kingdom

National Parking Management Limited is a British company incorporated in 2013 that specialises in private parking management. Its activity is focused on the residential, commercial and pay & display sectors, with the aim of controlling unauthorised or inappropriate parking. The company states that it is a member of the International Parking Community (IPC) and the British Parking Association, and that it holds Safe Contractor certification. It also declares adherence to ISO 27001:2013 for information security.

Parking control and management services

The company's range of services covers various forms of parking control and operation:

• Permit patrols, with the option to issue permits for residents and visitors.
• Pay & display systems, which the company supplies, installs and maintains, including cash collection and compliance with industry regulations.
• Automatic Number Plate Recognition (ANPR) and Manual Number Plate Recognition (MNPR).
• CCTV surveillance with certified staff, which can operate 24 hours a day.
• Self-ticketing (automatic issue of parking charges).
• Digital permits and request management through a client portal.
• Pay to Park Apps and the PopPay portal.
• Vehicle recovery.
• Car park maintenance.
• Marshalling services.
• Car park automation.
• Resurfacing, line painting, bollard and barrier installation.
• Sign installation.
• Car park consultation.
• Signage as a deterrent.
• Electric vehicle charging points.

Zero-cost model for the landowner

The company states that it does not charge the landowner for equipment, signage or ongoing management. Its revenue comes exclusively from parking charges. It also offers a 24-hour permit patrol at no cost to the landowner. According to its own presentation, the company responds to proposal requests within a typical timeframe of two hours and can set up a site in approximately one week.

Technology and security

National Parking Management uses cameras and artificial intelligence systems for parking control. The company maintains that this technology maximises client revenue. In the field of security, it offers CCTV solutions monitored by dedicated, licensed staff, which according to the company have been proven to reduce antisocial behaviour and criminal activity. It also has number plate recognition systems, both automatic and manual, which provide an additional deterrent effect.

Accreditations and compliance

The company presents itself as an operator approved by the International Parking Community (IPC) and a member of the British Parking Association. It holds Safe Contractor certification. In terms of data protection, it declares compliance with ISO 27001:2013. National Parking Management Limited is registered in England and Wales with company number 08237818 and VAT number 469 5918 28. Its registered office is at 95 Arundel Road, Worthing, West Sussex, BN13 3EU.

Customer service and payment management

The company has an administrative support team to handle enquiries about permits, general parking questions and technical support for its apps. Payments and appeals for parking charges are managed exclusively online or by post; the office does not accept visits from the public. To report unauthorised vehicles outside office hours, an SMS line is available. The company also offers a client portal with access to request management, self-ticketing upload, digital permits and the PopPay portal.

Area of operation

National Parking Management operates throughout the United Kingdom, as stated on its website. Its activity is focused on the private parking sector, with solutions tailored to residential communities, commercial buildings and pay & display areas.

Location and contact

95 Arundel Road, Worthing, West Sussex, BN13 3EU · Hours: Office: Monday to Friday 08:00 to 16:00; Saturday and Sunday closed. Enforcement operations: 24 hours, 7 days a week.