Scoop Patrol

Scoop Patrol: Pet Waste Removal in Berkshire

Scoop Patrol is a Wokingham-based company providing pet waste removal services across Berkshire and the surrounding areas. It presents itself as a discreet, eco-friendly, and professional option for households with gardens and for commercial clients as well. The company states that its activity has created living wage jobs and that it strives to benefit the local community.

Services for Residential Gardens

The main service consists of pet waste removal from gardens, with visits scheduled according to the client's needs. The company offers frequencies of twice weekly, weekly, bi-weekly, monthly, and one-off cleans. Each visit includes deodorising to keep the garden fresh, a thorough garden walk-through, and compliance with locked-gate access rules. On-demand emergency clean-ups are also offered.

The service is available year-round in all coverage areas, even in wind, rain, sleet, or snow, provided the pet has left waste. In snowy areas, the company notes that most accumulated waste remains collectable.

Working Method and Pet Safety

The company describes a process aimed at keeping the garden clean, hygienic, and safe for pets on every visit. Before arriving, it sends the client a text message five minutes in advance asking that pets remain indoors during the clean. Staff clean all equipment and footwear between each garden with a veterinary-grade disinfectant to prevent the spread of germs. On completion, a photo of the closed gate is sent so the client can verify that pets cannot get out. The company states that all staff are background-checked.

The team presents itself as uniformed and discreet, and works efficiently to leave the garden cleaner than it found it. The company declares itself insured with liability, pet protection, and property protection.

Service Management and Customer Commitment

The company does not require contracts: clients can start, pause, or cancel the service whenever they wish through the client portal or by calling the office. There are no hidden charges and a seven-day money-back guarantee is offered on all new services. The online portal allows clients to manage the service and communicate with the company in one place. The company also sends notification messages on arrival and on completion of the work, so there is no need to be at home.

The company states that it currently does not offer specific cleaning days at the client's request, mainly due to the size of the operation, and that it does not provide arrival time slots. Routes are optimised to reduce travel time and keep costs low.

Waste and Disposal

The company removes waste from the property and disposes of it properly through Waste Management. It notes that pet waste is considered hazardous material and that its correct disposal is essential for environmental safety.

Coverage Areas

Scoop Patrol serves Berkshire and nearby towns. Coverage areas mentioned include Arborfield, Wokingham, Bracknell, Sandhurst, Henley-on-Thames, Marlow, Cookham, Maidenhead, Windsor, Newbury, Pangbourne, Hungerford, Thatcham, Farnham, Twyford, Sonning, Virginia Water, Sunningdale, Ascot, The Ridges, Shepherds Green, Finchampstead, Crowthorne, and Barkham.

Commercial Clients and Additional Services

In addition to households, the company serves commercial clients. The website mentions additional services such as pet waste bin installation and artificial turf cleaning. The company also states that it works with local authorities.

Frequently Asked Questions

The company clarifies that it cleans any area of the property with waste issues, including front, back, and side gardens, flower beds, and dog areas. There is no need to sign a contract and the service can be cancelled at any time. If the pet is aggressive towards the team, the client will be asked to keep it indoors or have it removed from the cleaning route. The price depends on the size of the outdoor space, the number of pets, and the frequency of visits, so a personalised quote is provided.

Location and Contact

Markham House, 20 Broad Street, Wokingham, RG40 1AH · Phone: 0118 227 4057 · Email: info@scooppatrol.co.uk