BookToPark

BookToPark, a comparison site for parking at British airports

BookToPark is an airport parking booking platform operating in the United Kingdom. Its role is to compare prices and offers across different car parks so that travellers can choose the option that best suits their trip, with services ranging from meet and greet to park and ride or official terminal parking. The company presents itself as part of MoneySuperMarket and states that it is trusted by hundreds of thousands of customers.

Airports covered

The comparison site allows users to search for and book a space at the country's main airports. Featured destinations include Heathrow, described as London's largest airport with multiple parking options; Gatwick, with spaces for the North and South terminals; Manchester, presented as the leading international airport in the north of England; Stansted, with budget parking near London's third airport; Luton, with secure options close to the terminal, and Birmingham, with parking in the West Midlands. The website also includes Bristol and Glasgow airports in its search engine, and mentions Liverpool among the available locations.

Types of parking

The platform structures its offering into four main options:

• Meet and greet: the customer hands over their car keys to a driver at the airport and continues their journey; on return, the car is waiting shortly before their arrival. The company stresses that the drivers are professional and ensure the safety of the vehicle.
• Park and ride: the vehicle remains in the car park and the user travels to the terminal by another means of transport; the car is collected on return.
• On-site airport parking: entry and exit through automatic doors that open when the confirmation code is scanned, which records the data and restricts collection of the vehicle to the holder.
• Official airport parking: spaces close to the terminal to save time, with the vehicle monitored while the traveller is away.

Booking and payment

The booking process is divided into four steps: select the airport and review the available options, examine the details of each offer, enter the booking details and pay with Visa or Mastercard through a secure network. The website states that users can book in advance and that there is a 25% discount code (SAVE25) for advance bookings, as well as savings of up to 60% compared with prices at the airport gate. It also mentions discounts of up to 75% for those who subscribe to the mailing list and up to 10% on occasional offers.

Customer service and guarantees

The company states that customer service is available 24 hours a day, seven days a week, by phone and chat. It offers SMS confirmation, cancellation cover and encrypted data protection. The website mentions that bookings have financial protection through the ATOL (Air Travel Organiser's Licensing) licence and that the car parks have 24-hour CCTV surveillance. In the context of the COVID-19 pandemic, the company indicated that its car parks and drivers operated COVID-free and that customers could check cleanliness and vaccination before handing over the vehicle.

Track record and reviews

BookToPark states that it has been established since 1989, with more than 30 years of experience in the sector. The platform collects customer reviews about each car park booked and publishes them on its website. The company behind the service is Rapt Traders Limited, with its registered office at Markham Road, 20 Broad Street, Wokingham, Berkshire.

Location and contact

Rapt Traders Limited, Markham Road, 20 Broad Street, Wokingham, Berkshire, RG40 1AH · Phone: 03303412350 · Email: info@booktopark.co.uk · Hours: Customer service 24 hours a day, 7 days a week