The Residence Collection

The Residence Collection: high-end window and door systems with flush finish

The Residence Collection is a British company that designs and manufactures high-end PVC window and door systems, conceived as an alternative to timber. The company presents itself as the creator of the original "timber alternative" window, Residence 9, launched in 2011. Its design headquarters is in Gloucestershire and profile extrusion takes place in Wiltshire. The company supplies a network of fabricators and installers throughout the UK.

Product ranges: R9, R7, R² and RD

The catalogue is organised into four main lines:

• R9: the traditional aesthetic range, with flush finish both inside and out. It is described as the true alternative to timber and is intended for heritage-style properties and conservation areas.
• R7: a modern and versatile flush sash system, which the company states fits both contemporary and traditional British homes.
• R²: a line with clean lines and square design, presented as the architectural highlight of the collection, with superior acoustic and thermal properties.
• RD: the collection's entrance door, launched in 2025 as part of the Timber Alternative range. It features an open-in door sash, deep bottom rail, mid-rail, drip bar and foiled panels matching a patented perimeter profile. It is available in 11 colours.

The company also mentions orangeries among its solutions.

Materials, performance and finishes

The systems are manufactured with low-maintenance materials and are offered in a wide range of luxury colour finishes. The company highlights an A+ energy rating and a U-value of 0.8. Profiles are extruded in 6-metre lengths and are designed with thermal efficiency, acoustic performance, security and strength in mind. The range includes exclusive window furniture.

Business model and purchasing process

The Residence Collection operates as a systems house: it designs and tests the windows, and supplies the profiles to selected British fabricators. The purchasing process is structured in four steps: the customer chooses the system and requests a quote from a local installer using the postcode search; the installer carries out a technical visit, takes measurements and issues the quote; the fabricator produces the windows with the specified glazing, hardware and finishes; and the company acts as the supplier of the profiles. The purchase contract, warranty and after-sales service are the responsibility of the installer.

History and awards

The company summarises its history in several milestones. Residence 9 was launched in 2011 as a sister company of Window Widgets Limited. In 2014 it won the award for best retail promotional campaign at the G-Awards. In 2015, DW3 Products Group acquired Residence 9 and Window Widgets. In 2016 The Residence Collection was born, and that year it won the award for best timber alternative company at the National Fenestration Awards. In 2018, Masonite International Corporation acquired DW3 Products Group and its subsidiaries. In 2019, the UK management team of Window Widgets completed a management buyout (MBO), including The Residence Collection. In 2021, the headquarters achieved "zero waste to landfill" status and set the goal of becoming carbon neutral by 2025; that same year it won the awards for best window of the year at the Build It Awards and commercial project of the year at the G21 Awards. In 2022 it launched 10 new colours, introduced the new Colour Collections, became part of Q19 Group and obtained ISO 9001 and 140001 certifications. In 2024 it won the B2B award at the PRCA Dare Awards. In 2025 it launched the Timber Alternative entrance door, exhibited at FIT Show 2025 and won the award for most creative campaign at those same awards. In 2026 it presented the new Residence Collection Door Designer, with 21 door designs, flat or raised panels and a range of decorative glass options.

Environmental commitment

The company details a waste reduction programme started in May 2018 with a full assessment of all waste streams, followed by a two-and-a-half-year process. In August 2018, recycling processing equipment was introduced. In 2021 the headquarters achieved zero waste to landfill status.