City Insurance Group

City Insurance Group, independent broker in Winchester

City Insurance Group is an independent insurance broker established in 1989 and based in Winchester (Hampshire). It operates as a trading style of City Broking Ltd, a company registered in England and Wales with number 7184645 and registered office at 88/89 High Street, Winchester, SO23 9AP. The entity is authorised and regulated by the Financial Conduct Authority (FCA) under number 520574.

The firm presents itself as a broker that combines personal attention and expert advice, without call centres: according to its own description, enquiries are handled by staff trained in insurance. It states that it covers more than 10,000 clients and works with more than 30 insurers to access specific rates and discounts.

Business insurance

The business area includes cover aimed at commercial and professional activities. The catalogue shown on the site comprises:

• Public liability.
• Employers' liability.
• Commercial combined policy.
• Trade credit insurance.
• Retail and hospitality insurance.
• Office and professionals insurance.
• Cyber insurance.
• Motor fleet.

Property and landlords

The property offering is organised across several fronts. For landlords, it covers residential, commercial and mixed-use let property policies, as well as vacant let property. In the property segment, it includes private client home, mid-to-high value home, standard home, second home and holiday home, as well as vacant home and home under renovation.

Personal insurance

The personal section brings together solutions for car, home, van, motorbike and travel. Within car insurance, there are standard policy, learner driver, returning expats, drivers with no no-claims bonus, classic car, performance car and high-value or luxury vehicle. Short-term cover, impound release and policies for drivers with claims or convictions are also offered. For vans, a distinction is made between standard, modified, campervan, fleets and food trucks. For travel, annual, single-trip, medical conditions, older travellers and medical-only cover policies are considered.

History and service model

The company traces its origin to 1989 and claims more than 35 years of activity. Its message emphasises direct telephone attention and the absence of call centre scripts, with consultants specialised in insurance. The site shows an average rating of 4.6 out of 5 and includes customer testimonials highlighting the speed of arranging cover and the quality of advice.

Contact and opening hours

General telephone assistance is provided Monday to Friday, from 08:40 to 17:00. The firm provides a main number and an alternative line, as well as specific email addresses for each area: business, property, landlords, personal, private client and expats.

88-89 High Street, Winchester, Hampshire SO23 9AP, United Kingdom · Phone: 0345 017 9795 · Email: hello@cityinsurance.co.uk · Hours: Monday to Friday, 08:40 to 17:00