Xerox

Xerox: printing and document management for businesses

Xerox is a technology company focused on printing and document management. Its offering ranges from office printers and multifunction devices to digital production presses, along with software and digital services for organisations. The company presents itself as a provider of solutions designed to simplify document operations and workflows.

Printing equipment

The hardware catalogue includes remote office printers, office laser printers, multifunction or all-in-one devices and digital sheet-fed printing presses. The company also sells scanners and OEM printheads. Among the highlights on its website are compact, reliable and secure colour printers and multifunction devices, aimed at small teams that need to stay productive and connected.

Consumables and supplies

Xerox sells toner and ink for printers from other brands, as well as genuine Xerox supplies. Customers with a contract can order supplies and track their orders. The company also offers a programme to recycle Xerox supplies.

Software and applications

The software offering includes print management, printer and mobile apps, personalised communication, enterprise content management, workflow software, production workflow automation and the Workflow Central platform.

Digital services

In the services area, Xerox offers capture and workflow automation, intelligent document processing, backfile scanning, digital mailroom service, customer communication management, hybrid mail solutions and invoice management. It also provides managed print services, production print services, cloud print and content hub services, marketing and design solutions, and IT services covering managed IT, data solutions, device lifecycle, modern infrastructure, modern workforce, network solutions, and security and compliance.

Office and production solutions

Within office printing and workflow solutions, the company includes cloud and mobile printing, smarter workflow management and mobile work solutions. For digital printing, it offers digital printing workflow automation, print feeding and finishing solutions, graphic design solutions and print design applications.

Industries served

Xerox targets its solutions at education, financial services, public sector, healthcare, legal, retail and small and medium-sized businesses.

Partner network and purchasing

The company has partner programmes such as Xerox Partner Connect, the developers programme, the business innovation partner programme and the DocuShare partner programme, as well as dedicated partner portals. Customers can find local dealers, print providers and DocuShare resellers, or buy through the online shop. Xerox Finance Limited is mentioned as a financing entity.

Environmental and corporate commitment

Xerox states that it maintains high standards to preserve the environment and improve the health and safety of its employees and communities. The company publishes information on corporate social responsibility, environment, health and safety, and security solutions. It also offers resources on its history, innovation and awards, as well as case studies on its services and solutions.