Going Underground

Going Underground: water pipe and drainage renewal specialists

Going Underground, operated by Going Group Ltd, presents itself as an underground services company with over 20 years of experience in locating, repairing and replacing water pipes in all types of properties. Its activity focuses on solving problems related to leaks, high water bills and water company requirements, such as the 28 or 14 day notices issued by Wessex Water. The firm describes itself as a Water Industry approved specialist and states that it has qualified operatives.

Infrastructure repair and renewal services

The service catalogue covers pipe repair and trenchless replacement using underground impact moling technology, which allows clean water pipes to be relaid with minimal disturbance to driveways, gardens and footpaths. They also carry out large-scale works, such as mains replacements for caravan parks and agricultural operations. In the field of sanitation, the company repairs, replaces or relocates drainage services, installs sewage treatment plants and biodigesters adapted to new regulations, and offers surface water solutions through drainage systems and soakaways.

Drainage equipment and diagnostics

For the maintenance and unblocking of pipes, Going Underground has a high-pressure drain jetter which it uses to remove obstructions and as a preventive measure in residential and commercial networks. It also carries out CCTV drain surveys and produces condition reports of the existing drainage system, which facilitates problem diagnosis. The company also undertakes groundworks with machine operators and specialised groundworkers, both on domestic and commercial projects.

Recognition and reviews

The company highlights its "Excellent" rating on Trustpilot and collects customer testimonials that mention the speed of response, efficiency in execution and cleanliness during the works. Among the published comments, praise is given to the attention received from the quotation request to the completion of the work, as well as the competitiveness of the prices. These testimonials, from customers identified as Stewart Palmer, Jacky Mowlem, Chrissy, Pamela Case and Roger Keen, underline the professionalism and fluid communication.

Coverage and headquarters

Going Underground is based at Unit 1, Melbury Farm Business Park, West Melbury, postcode SP7 0AF. The company operates from this location and serves projects in the United Kingdom, although its website includes references to international projects that appear to be part of a generic template. Telephone and office hours are Monday to Friday, 8:00 to 17:00.

Location and contact

Unit 1, Melbury Farm Business Park, West Melbury, SP7 0AF · Phone: 01747 853057 · Email: office@going-underground.co.uk