Feel Good Contacts

Feel Good Contacts, online optician based in Wembley

Feel Good Contacts is an online optical products store based in Wembley, London. Its catalogue covers contact lenses, prescription glasses, sunglasses, maintenance solutions and eye care products, and presents itself as a one-stop shop for vision-related needs. The company serves customers across the UK and offers customer service by phone, email and WhatsApp.

Contact lenses: brands, types and featured models

The contact lens catalogue includes the sector's leading brands, among them Acuvue, Air Optix, Alcon, Bausch & Lomb, Biofinity, Clariti, Comfi, Cooper Vision, Focus Dailies and FreshLook. The store organises products by type of use: daily disposable, monthly disposable, weekly, two-weekly, toric for astigmatism, multifocal, coloured, Halloween, extended wear and silicone hydrogel, as well as non-prescription lenses.

Among the best-selling models shown on the website are comfi Daily Disposable, 1 Day Acuvue Moist, Dailies AquaComfort Plus, Acuvue Oasys 1-Day with HydraLuxe, Air Optix Plus HydraGlyde, comfi Colors Enhance, Clariti 1 Day, Biofinity Contacts and Biofinity Toric. The store also publishes guides on lens prescriptions, cleaning, use in dry eyes and insertion.

Prescription glasses and sunglasses

In the prescription glasses section, Feel Good Contacts sells frames for women, men and unisex, with categories for new arrivals, bestsellers, blue light glasses, distance glasses, eco-friendly glasses, varifocal glasses, lightweight glasses and non-prescription glasses. Among the brands available are Feel Good Collection, Hugo Boss, Marc Jacobs, Oakley, Polaroid, Polo Ralph Lauren, Ralph by Ralph Lauren, Ray-Ban, Superdry and Tommy Hilfiger. The website states that prescription glasses start from £8 and that there is a 2 for 1 offer from £35.

The sunglasses catalogue follows a similar structure, with polarised, mirrored and gradient models, and a virtual try-on tool. Brands include Feel Good Collection, Le Specs, Oakley, O'Neill, Radley, Ray-Ban and Superdry. The store notes that sunglasses start from £8 and that there is also a 2 for 1 offer from £35, as well as prescription sunglasses.

Solutions, drops and eye care

The lens solutions section covers brands such as Biotrue, Boston, comfi, EasySept, Opti Free, OxySept, ReNu and Total Care, and is divided into multi-purpose solutions, peroxide solutions, rigid and gas permeable solutions, saline solutions, travel packs and multi-packs. Among the bestsellers are comfi All-in-One Solution, Biotrue Multi-Purpose Solution Twin Pack, Total Care Disinfecting, Storing & Wetting Solution, ReNu Multi-Purpose Solution Triple Pack, Opti-Free Express Twin Pack, Opti-Free RepleniSH Twin Pack and EasySept Solution Triple Pack.

The eye care section includes drops, accessories, masks, supplements and vitamins, eyelid hygiene and travel essentials. The brands cited are Artelac, Blink, comfi, Hycosan, Optase, Systane, Théa and Clinitas. Drops are classified according to their use: dry eyes, preservative-free, artificial tears, watery eyes, allergy and hay fever, itching, tiredness, irritation and digital eye strain. The website shows products such as Hycosan Extra, comfi Soothe Drops, Blink Contacts, Blink-N-Clean, Thealoz Duo and Systane Ultra.

Customer service and store services

Feel Good Contacts offers three-step reordering, free returns and exchanges, and free shipping from £89. The company states that it has more than 69,000 reviews on Trustpilot and has an optical advice centre with guides on prescriptions, eye health and product use. It also offers an optical advice service and a free eye test, as well as tools such as a vision simulator and a dry eye quiz.

Customer service is available by phone, email and WhatsApp. Service hours are Monday to Friday 8:00 am to 9:00 pm, Saturday and Sunday 9:00 am to 5:30 pm, and bank holidays 9:00 am to 5:30 pm.

Headquarters and presence

Feel Good Contacts' head office is located at 6-7 Towers Business Park, Carey Way, Wembley, London, postcode HA9 0LQ. The company operates primarily as an online store and no other locations are detailed in the available information.

Location and contact

6-7 Towers Business Park, Carey Way, Wembley, London HA9 0LQ