Dining Solutions Direct

Online fishmonger and butcher with home delivery across the UK

Dining Solutions Direct is a British meat and fish retailer operating primarily online. Its catalogue is presented as an alternative to supermarket shopping, offering restaurant-quality products with home delivery across the UK. The company states it has been dedicated to gourmet food for over 26 years and traces its origins to 2001.

The sales model combines online ordering with home visits from distributors: the site summarises the proposition with the idea that the customer receives a visit, chooses their food and gets their order when it suits them. The company states it has 204,000 satisfied customers and more than 220 regularly stocked products.

Meat, fish and prepared dishes

The range is organised into several collections. For meat, it includes beef, lamb, pork, duck and chicken; for fish and seafood, products such as Atlantic cod loins, sea bass fillets, mackerel and smoked fish. It also has a vegetarian line, a desserts line and a dedicated Wellington section, with preparations such as Beef Wellington, Salmon Wellington and Seafood Wellington.

Featured products in the catalogue include 28-day matured rump steaks, aromatic Thai chicken, peppercorn chicken Kiev, smoked haddock and salmon fishcake with cheese, and XL sea bass fillets. The company states that meat is hand-cut by expert butchers and that fish is prepared by specialists.

Weekly offers and seasonal selection

The site maintains a weekly offers section and a seasonal selection section, with a warning that stock is limited. The prices shown in the catalogue reviewed are in pounds sterling and include examples such as 28-day matured rump steaks, aromatic Thai chicken and Atlantic cod loins.

The company offers free priority shipping on orders over £50. The site also displays a rating of 4.7 out of 5 based on 969 Google reviews, and includes customer reviews mentioning both the quality of the products and the service from delivery drivers in different parts of the country.

Quality guarantees and health control

The company states that its suppliers comply with on-farm quality assurance programmes, audited by AsureQuality, and that meat selection is carried out under criteria of ethical farming, sustainable practices and freshness. It also states that all its distributors carry photographic ID cards and have passed a current food health hygiene course.

In the community sphere, the company states it has donated 150 kilograms of products to charitable organisations within the food resilience task force, which work in the field of food resilience.

Company structure and customer service

Dining Solutions Direct operates from its headquarters at Greenham Business Park, in Wellington, Somerset. The company serves customers by phone and email, and its site includes information, contact, customer charter, charitable donations and order form sections, as well as privacy, refund and shipping policies.

Location and contact

Unit 8F, Greenham Business Park, Wellington, Somerset, TA21 0LR · Phone: 01460 259873 · Email: customersupport@diningsolutionsdirect.com