MSC Industrial Supply Co.

MSC Industrial Supply Co., distributor of cutting tools and industrial supplies in the United Kingdom

MSC Industrial Supply Co. operates in the United Kingdom as a supplier of cutting tools, maintenance, repair and operations (MRO) supplies and personal protective equipment. The company presents itself as the country's leading metalworking supplier and claims to have more than 125,000 products in its catalogue, ranging from machining tools to safety items and industrial consumables.

Product catalogue for metalworking and industrial maintenance

MSC's range is organised around major product families. These include cutting tools, abrasives, adhesives and tapes, bearings, electrical components, fasteners, fluid power, hand tools, holemaking and drilling tools, threading tools, lathe turning tools, lubrication, machinery, material handling, measuring and inspection instruments, mechanical power transmission, metalworking fluids, milling cutters and tools, office supplies, packaging, personal protective equipment, pneumatic and power tools, raw materials, saw blades, site safety, storage and shelving, threading tools, toolholding, welding supplies, workholding and workwear.

The online store also shows new additions to the catalogue, such as Stanley Fatmax backpacks, Milwaukee FREEFLEX work caps and trousers, Milwaukee click torque wrenches, Thunderweb HSS-ground DIN338 drill bits, Tic Tac Shockwave boxes, step drill sets, magnetic bit holders, impact screwdriving bit sets, impact duty socket sets, impact adaptors, radius and ovolo milling cutters, among other items from the brands distributed.

Technical support and purchasing services for businesses

MSC offers specialised technical support through its in-house engineering team, which selects innovative suppliers in the sector to guarantee customer service. The company also provides businesses and trade accounts with a full registration system with flexible credit terms, as well as a quick sign-up for card payments. Customers can consult a Tool Advisor and access engineering services and solutions.

The company states that in-stock items are delivered the next day and that, for those near its warehouse in Wednesbury, orders can be collected in about 20 minutes. Shipping is free from £25.

History: from selling from a car boot to a $3.2 billion business

MSC's history dates back to 1941, when Sid Jacobson began selling cutting tools from the trunk of his car in New York. His way of operating, based on integrity, respect and commitment to each customer, laid the foundations of what is now MSC Industrial Supply Co. The company pioneered the use of technology in distribution, expanded its offering to multiple product categories and added technical advisory services. Today, the group describes itself as a $3.2 billion business, with more than 80 years of growth and change, and remains committed to offering products and services that help its customers operate better.

Presence in the United Kingdom and customer service

MSC Industrial Supply Co. has an operational headquarters at Pacific Avenue, Wednesbury (WS10 7WP), from where it serves its customers in the United Kingdom. The company offers support through its contact page, FAQs, returns, catalogues and brochures, quote requests and shipping and delivery policy. The website allows users to browse the full catalogue, manage orders and access special offers.

Location and contact

Pacific Avenue, Wednesbury WS10 7WP, United Kingdom · Phone: 0800 66 33 55 7 · Email: sales@mscdirect.co.uk