The Neem Team

The Neem Team: neem products for people, pets and garden

The Neem Team is a British online shop operated by Serendipity Herbals Ltd that sells products based on neem (also known as margosa or nim), a plant traditionally used in Ayurvedic medicine. Its catalogue is organised into three main areas: personal care, animal care and applications for the home and outdoors.

Neem for people

The personal care section includes face and body products, soaps and body washes, creams, lotions and salves, as well as specific lines for hands and feet. The hair care range stands out, with shampoos and conditioners, and a line dedicated to head lice prevention. It also offers oral care, with products aimed at reducing plaque and combating cavities, and neem supplements. Among the brands it distributes are The Neem Team, Theraneem and Neem Therapy.

Neem for pets

For dogs and cats, the catalogue covers shampoos and conditioners, skin and coat supplements, products for sensitive skin, care for minor infections, cuts and grazes, and calming and stress relief items. It is also organised by life stages and needs: puppies and kittens, older pets, immune system balance, digestive health, bones and joints, and kidney and bladder function. The company presents neem as a natural alternative for flea and tick control.

Home, garden and farm animals

The outdoor and home section includes products for the garden, for poultry, horses and livestock, and for the home. The catalogue includes pure neem and derivatives such as neem cake, presented as a plant fertiliser. It also sells the product CSJ 'Billy No Mates!'.

Featured products from the catalogue

• Neem Shield Pet Spray
• Pure organic neem oil
• Neem and coconut pet shampoo
• Organic cold-pressed utility neem oil
• CSJ 'Billy No Mates!'
• Neem leaf extract for internal and external use
• Gardener's neem kit
• Theraneem toothpaste
• Neem and coconut shampoo
• Full-On neem and coconut cream
• Neem Soft Wash
• Neem Therapy nail and cuticle oil
• Organic neem oil salve

Informative content and customer service

The website maintains a blog with articles on pet care routines, natural flea removal, oil supplements for dogs and cats, uses of neem cake as fertiliser, talc-free alternatives and natural head lice treatment. It also offers neem recipes and uses, FAQs, downloadable catalogues and a newsletter. It has customer service by email and telephone, with payment by major cards or by phone, and a trade enquiries section.

Shipping and returns

The shop advertises free delivery on orders of £50 and over and publishes specific information on delivery, returns and refunds.

Location and contact

Serendipity Herbals Ltd, Unit 27 The Metro Centre, Dwight Road, Watford WD18 9SB, United Kingdom