Charm House

Charm House, sterling silver charms for customisable bracelets

Charm House is an online store based in Watford (United Kingdom) dedicated to selling sterling silver charms, bracelets and necklaces. Its catalogue is organised around beads that clip onto charm bracelets, with pieces stamped with the S925 hallmark and presented as a gift option.

Charm catalogue by theme

The charm range is grouped into collections covering different motivations and occasions. Among the available categories are:

• Alphabet letter charms
• Animal and pet charms
• Birthstone charms
• Christmas and festive charms
• Family charms
• Love and heart charms
• Zodiac charms
• Summer charms
• Charms inspired by the Bridgerton series
• Best-selling charms

The website states that the family charms collection contains 32 products and the clips and stoppers collection contains 3 products. A summer charms collection and a Christmas charms collection are also mentioned.

Bracelets and necklaces

In addition to individual charms, Charm House sells S925 hallmarked sterling silver bracelets and necklaces. Featured models on the site include the Gold Triple Stone Heart bracelet, the Stars and Moon Crescent Clasp Snake Chain, the Sparkling Infinity Heart Snake Chain and the Blue Cord Box Chain. Necklaces shown include the Moments Snake Chain, the Sterling Silver Pave Circle Collier, the Moments Heart Closure Snake Chain and the Sparkling Infinity Collier.

The store also offers safety chains and clip and stopper pieces, accessories that complement the assembly of charm bracelets.

Promotions and shipping

The site advertises free nationwide shipping and a volume purchase promotion: when you buy three charms, the fourth is free, with successive accumulation (six charms, two free, and so on). The promotion is applied at checkout. The website presents this offer as time-limited.

Payment and customer service

Charm House accepts American Express, Apple Pay, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, Union Pay and Visa. The store maintains sections for privacy, shipping, payment, terms of service and returns policies, as well as frequently asked questions and order tracking.

Company details

The registered business name is Charm House and its business hours are Monday to Friday, 9:00 to 17:00 (GMT+0). The store operates on the Shopify platform.

Location and contact

Charm House, 200 St Albans Rd, Watford WD24 4AS, United Kingdom · Phone: +44 7337 417200 · Email: info@charmhouse.co.uk