Premier Crafts

Premier Crafts: bespoke kitchens, bathrooms and bedrooms in the North East of England

Premier Crafts is a company based in the North East of England that designs, manufactures and installs bespoke kitchens, bathrooms and bedrooms. The company presents itself as a specialist in transforming underused spaces into functional and well-crafted rooms, with a focus on individual design tailored to each client's specifications. Its work spans from project conception to final installation, including the manufacture of made-to-measure pieces in its own workshop.

Services and specialities

Premier Crafts' service catalogue includes kitchens, bedrooms, bathrooms, extensions and bespoke cabinets. The company describes its work as creating luxurious and functional spaces, and states that it has craftsmen with years of experience in handling quality materials. In addition to the main rooms, it offers home extension services planned to maximise available space.

• Bespoke kitchens
• Bespoke bedrooms
• Bespoke bathrooms
• Extensions
• Bespoke cabinets

Showrooms and regional presence

The company has showrooms in Washington and Cleadon, in the North East of England. These exhibition spaces allow clients to see up close the quality of the work and the materials used. The website also mentions a showroom in Cullercoats, although the main information focuses on the Washington and Cleadon locations.

Brand partnerships and warranty

Premier Crafts presents itself as an AEG partner, which allows it to offer its clients an extended five-year warranty on AEG appliances, compared to the standard two years. The company states that it works with brands recognised for their innovation, quality and reliability, and maintains close relationships with leading suppliers to guarantee high standards in performance, style and durability.

Work process and customer service

The work process described on the website begins with a visit to the showroom and a consultation with the design team. The company highlights that it supports the client throughout the entire project, from planning to installation, and that it has staff specialising in different areas. The testimonials collected on the website mention team members such as Jason, Aaron, Richard, Rebecca, Helen, Dave, Tony, Paul, Reese and Jake, who are involved in design, coordination and installation tasks. The company also mentions additional services such as post-installation cleaning and personalised details, such as coasters and chopping boards to match the worktops.

Customer reviews

The website collects customer opinions that highlight the quality of the design and installation work, as well as the service received. The testimonials mention kitchen, bathroom, media unit and full renovation projects that combine kitchen, dining room and living room. The company shows a score of 98 reviews on Google, although the average rating is not detailed.