Complete Care West Yorkshire Ltd

Complete Care West Yorkshire Ltd: home care in Yorkshire

Complete Care West Yorkshire Ltd is a home care company operating in Yorkshire (United Kingdom). Its activity focuses on providing care and support to people who wish to remain in their home and community environment, maintaining their independence and dignity. The organisation states that all its staff are trained and have passed DBS checks (including enhanced), which guarantees the safety of service users.

Home care services

The company offers a range of services designed to cover different needs, from the most basic to the most complex. These include:

• Personal care: assistance with daily routines and personal hygiene.
• Dementia care: specialised care for those living with this condition.
• Companionship: company and support to alleviate loneliness.
• Domestic care: help with household tasks.
• Palliative care: support for people in situations of advanced illness or at the end of life.
• Training: Complete Training, aimed at training carers through innovative methods.

Methodology: personalised care plans

Complete Care West Yorkshire's working model is based on person-centred care. According to the company's information, new service users receive an initial visit from a qualified member of the team, and have the opportunity to express how they wish their care to be delivered. That feedback forms the basis for an individual, bespoke care plan tailored to take into account all needs, wishes and preferences. The company assigns each service user a carer with the qualifications and experience appropriate to the type of support required, whether it is a companionship call, assistance with personal care or more complex care involving the use of equipment.

Values and professional approach

The organisation states a series of principles that guide its activity: to provide a quality service with a person-centred approach, to work in partnership with others to create strong links within the community, to promote equality and value diversity, to communicate effectively and consistently, to be honest, open and accountable for its actions, to actively promote learning and development opportunities, and to inspire and value passion within its teams. The company states that its success and reputation are built on the talent and dedication of its team, who deliver consistent, high-quality care.

Awards and experience

Complete Care West Yorkshire has been recognised in the Great British Care Awards, having won in three categories in the 2025 edition, according to the company itself. In addition, it has case studies of service users who have been receiving its services for years, such as Doreen (since 2017) or Rosemary (since 2010), and testimonials that highlight the professionalism, respect for dignity and good humour of the team. The company also publishes news and resources, such as tips on caring for older people in summer.

Presence and contact

The company is based at Somerset House, Sandal Castle Centre, Asdale Road, Wakefield WF2 7JE. It serves Yorkshire and maintains telephone and email contact channels for enquiries.

Somerset House, Sandal Castle Centre, Asdale Road, Wakefield WF2 7JE · Telephone: 01924 274 448 · Email: enquiries@completecarewestyorkshire.co.uk