Phoenix Health & Safety

Phoenix Health & Safety: health and safety training and consultancy

Phoenix Health & Safety, whose registered name is Phoenix HSC (UK) Ltd, presents itself as a British provider of health and safety training solutions. The company states it has been operating since 2005 and serves both organisations of all sizes and individual professionals seeking internationally recognised qualifications.

Training areas

The catalogue is organised around several course families:

• NEBOSH: general occupational health and safety, construction, fire safety and international markets courses. Among the most requested are the National General Certificate, the National Diploma, the National Construction Certificate and the Certificate in Fire Safety.
• IOSH: training at three levels aimed at employees, managers and directors. Highlights include Managing Safely, Working Safely, Leading Safely and Managing Occupational Health and Wellbeing.
• ISEP: environmental sustainability courses with a global standard, aimed at all levels of the organisation, such as the Foundation Certificate, Sustainability Skills for the Workforce and Sustainability Skills for Managers.
• Short courses: specialised training in online or in-company format, designed for new employees or to refresh knowledge. It includes topics such as GDPR, working at height, asbestos awareness and manual handling.
• CITB Site Safety Plus: health and safety management courses specific to construction sites, aimed at site managers and supervisors.
• NVQ Diplomas: British vocational qualification based on practical evidence, an alternative to academic training.
• Other areas: first aid, RTITB courses, BOHS, ISO and ProQual courses.

Learning methods

The company delivers training through several channels: online courses, virtual classroom via Zoom with a live tutor and real-time interaction, classroom courses, in-house training at the client's premises and distance learning. For classroom training it has a network of centres across the UK; the site mentions both 36 venues and more than 30 training centres, and describes classrooms with natural light, air conditioning and plenty of space.

Consultancy and business solutions

In addition to training, Phoenix offers health and safety consultancy services: audits, risk assessments, inspections, support packages and policy development. It also designs bespoke courses for organisations and in-company training programmes.

Accreditations and support programmes

The company states it works with a select group of accrediting bodies, including NEBOSH, IOSH, IEMA, NVQ and CITB. It has a programme called Pass Pledge, through which candidates who do not pass exams can continue studying at no additional cost. It also presents itself as a registered provider of ELCAS courses, aimed at members of the British Armed Forces, and offers student discounts through the NUS TOTUM card on selected courses.

Profile and reviews

Phoenix defines itself as one of the UK's leading health and safety training providers and states it has pass rates above the industry average. At the time of analysis, its Trustpilot profile showed a rating of 4.9 based on more than 2,500 reviews. The company also publishes informative content on emerging risks, such as work-related stress or early warning signs of risk, and maintains a scholarship programme called Future Safety Leaders Bursary.

Location and contact

Wilmington plc, Suite 215/216 Fort Dunlop, 2nd Floor, Fort Parkway, Birmingham, B24 9FD