VapeHub

VapeHub, online vape store in the UK

VapeHub is a UK online store specialising in vaping products that presents itself as a one-stop destination for vapers' needs. Its catalogue brings together vape kits, prefilled pod kits, refillable kits, replacement pods, nic salts, e-liquids, nicotine pouches, heated tobacco and a clearance section. The company states that all its products are 100% authentic and sourced from trusted UK distributors.

Catalogue and product categories

The store organises its range into several main categories: prefilled pod kits, prefilled pods and refills, e-liquids, nic salts, nicotine pouches, refillable pod kits, refillable pods, shortfills, big puff vape kits, heated tobacco, strips and a clearance section. Featured products include the Lost Mary Nera 15K Fullview prefilled pod kit (around 15,000 puffs, 40 flavours), SKE Bar 6K pods (around 6,000 puffs, 10 flavours), the Oxva Xlim 4 kit, IVG Pro 5K pods (around 5,000 puffs, 40 flavours), the Hayati Pro Max Plus 4K kit and its pods (around 4,000 puffs, 30 flavours), the Hayati Pro Max Plus 6000 kit (around 6,000 puffs, 25 flavours), the Hayati Pro Ultra Plus 25000 kit (around 25,000 puffs, 58 flavours), the Lost Mary BM6000 kit (around 6,000 puffs, 41 flavours), the Hyola Pro Max 8000 kit (around 8,000 puffs, 31 flavours), the Hyola Ultra 30K kit (around 30,000 puffs, 33 flavours), the Pyne Pod Click 50K kit (around 50,000 puffs, 27 flavours), the IVG Smart Max kit (around 10,000 puffs, 26 flavours), the Hayati Rubik 7000 kit (around 7,000 puffs, 27 flavours) and the IVG Pro 12 starter kit (around 10,000 puffs, 44 flavours). The site shows prices and volume promotions, such as buy three for a set price or two for another, and some items appear as out of stock at the time of analysis.

Brands stocked

The catalogue includes popular and emerging brands in the sector, including Elf Bar, SKE, Hayati, Elux, Vaporesso, IVG, Hyola, Bar Juice, Oxva and Lost Mary. The company emphasises that it works with the most in-demand brands on the market and with others that have recently appeared.

Shipping, customer service and loyalty

VapeHub offers fast delivery in the UK and has a customer service team reachable by email and phone. It has a loyalty points programme and a referral system that rewards both the person referring and the person referred. The website also publishes information on its returns policy, privacy policy, terms and conditions and delivery details.

Regulatory compliance and age verification

The company states that it is notified with the MHRA (the UK medicines and healthcare products regulator), that it is a member of UKVIA (the UK Vaping Industry Association) and that it complies with TPD and TRPR regulations. It applies age verification and the Challenge 25 policy. At the time of analysis, its Trustpilot profile showed a rating of 4.5 stars, with reviews highlighting fast delivery, variety of flavours, prices and the service received, including the free replacement of a faulty product.

Informative content for new vapers

The site includes a section aimed at those new to vaping, with guides and product reviews, as well as a blog. The company presents itself as an option for different levels of experience, from beginners to regular users.

Location and contact

Unit 6 Peaks Place Business Park BL1 8AS · Phone: 07508 373773 · Email: customerservices@vapehub.co.uk · Opening hours: Monday to Friday 10:00 to 16:00