Vape.co.uk

Vape.co.uk, British online vape shop since 2019

Vape.co.uk is a UK e-commerce business dedicated to selling vaping products and nicotine alternatives. The company states it has been active since 2019 and describes its catalogue as one of the largest in the country, with over 8,000 different product lines and more than 15,000 products available. Its proposition is based on price, breadth of range and customer service with human staff.

Range: vapes, e-liquids and alternatives

The catalogue is organised into several product families:

• Disposable and big puff vapes, with brands such as Elf Bar, Lost Mary and SKE Crystal Bar.
• E-liquids in 10 ml, 50 ml and 100 ml formats, nicotine salts, nic shots, DIY concentrates, multipacks and CBD e-liquids.
• Vape kits: starter kits, refillable pods, prefilled pods, mods and tanks, advanced kits and CBD kits.
• Coils from brands such as Aspire, Freemax, Geek Vape, Horizon Tech, Innokin, Oxva, SMOK, Uwell, Voopoo and Vaporesso.
• Replacement pods and tanks, plus accessories such as replacement glass, 18650 and 21700 batteries and chargers.
• Snus and nicotine pouches from brands such as Killa, Nordic Spirit, Pablo, Velo and Zyn, as well as nicotine strips and gum.
• CBD gummies, gift cards and a clearance section.
• Bulk purchase formats: bundles of vapes, e-liquids, pods and prefilled products.

Volume offers and prices

The shop applies mix-and-match multibuy discounts across products: four for £10, five for £20 and three for £25, on both nicotine salts and pods. Shipping is free from £20 per order. The company states that its prices are lower than those of most physical stores, including specialist vape shops and convenience stores.

Logistics and customer service

Orders are dispatched seven days a week via the VAPExpress service, with free next-day delivery for purchases from £20. The cut-off time depends on the day: until 19:00 Monday to Friday, until 12:30 on Saturday and until 16:00 on Sunday. Support is provided via live chat with UK-based staff, available from 08:00 to 20:00 365 days a year, including Christmas Day, and by email, with an estimated response time of ten minutes during service hours.

Regulatory compliance and product selection

The company declares that all its nicotine products comply with the Tobacco Products Directive (TPD), which regulates the sale of e-cigarettes. According to its own description, every listed product goes through a procurement and quality control process carried out by its product team.

Reviews and positioning

Vape.co.uk states that more than 30,000 people have left it five-star reviews and that it maintains a five-star rating on Trustpilot. The company describes itself as one of the largest online vape retailers in the UK, a claim that corresponds to its own presentation.

Location and contact

Email: helpers@vape.co.uk · Hours: Live chat: every day from 08:00 to 20:00, 365 days a year