Nightshift Pest Control

Commercial pest control for businesses in London and across England

Nightshift Pest Control is a British company specialising in pest control for commercial environments. With over 45 years of activity, it protects businesses in London and nationwide across the Midlands, Manchester, East Anglia, the East, the South East and the West of England. In London, the company states that its technicians reach any site within 30 minutes, at any time and any day of the year.

The company presents itself as a provider of services for some of the most prestigious and important buildings in the country, including Ministry of Defence facilities, world-famous hotels, international airports and large multi-site contracts. The names of its clients are protected by default, although it offers references for commercial and government work upon request.

Position in public procurement frameworks

Nightshift Pest Control holds the first position in the South East Consortium framework for pest control and the second in the ESPO framework. This position in the frameworks allows buying organisations to award services through an existing agreement without the need for a full tender. The company provides evidence of its position in both frameworks upon request.

Acquisitions and specialised capabilities

The company has acquired two specialist providers that now operate under the Nightshift brand to a single standard, maintaining their original websites so as not to disrupt relationships with existing clients.

• Pest-Tech Limited (acquired in October 2025): infrastructure-level pest management, drainage integrity and building proofing, based in Kent. Its services include drainage works and CCTV drain surveying, bird proofing systems, solar panel bird proofing, and rodent proofing with drain gates and vent covers.
• Multi Pest Limited (acquired in December 2025): specialising in high-footfall environments such as retail, leisure and hospitality, with clearance, proofing and biocide work. It serves retail, pubs, restaurants, sports and leisure venues, offices, schools and pharmaceutical companies.

Pest control services

The company offers complete treatment programmes, documented and carried out discreetly. Its services include:

• Rodent control: rapid elimination and proofing for rats and mice, from single sightings to full infestations.
• Building proofing and rodent exclusion: identification and repair of entry routes such as drains, service penetrations, air bricks, thresholds and roof junctions. Chemical-free option.
• Bird proofing: installation of netting, spikes and deterrent systems at height, with its own access equipment.
• Falconry and bird of prey control: use of trained hawks to disperse feral pigeons and gulls without harming them, for roofs, spans and listed facades where netting cannot be installed. Chemical-free option.
• Bed bug control: specialised treatment (the text is interrupted at this point).

Sectors served

Nightshift Pest Control works in demanding commercial environments, from five-star lobbies to airside cargo warehouses at airports. The company structures its offering by sector:

• Hotels and hospitality: discreet 24-hour service for hotels, restaurants, casinos and shopping centres, with night treatments so that the business can open as normal.
• Department stores and retail: discreet coverage for department stores, shopping centres and flagship stores, working at night to avoid interrupting activity.
• Social housing: programmes for blocks and communal areas of local authorities and registered providers, with written evidence the same day for HHSRS and Ombudsman files.
• Government contracts: work in Ministry of Defence buildings in London and across England, and support to local authorities on large multi-site contracts.
• Airports and aviation: over 20 years of experience in preventive services at international airports, with rigorous security clearance and a £50 million airside liability policy.
• Marine and shipping: BPCA-qualified technicians, with security clearance and training in risk assessments for ports, shipyards and vessels.
• Agriculture: qualified field biologists who apply non-toxic pest management on dairy farms, packing warehouses and fresh produce growers, aligned with BRC and Soil Association standards.

The company publishes a specific page for each environment in which it works, including offices, warehouses, cinemas, schools, hospitals and estates, among others. It also offers wood treatment and preservation services, residential pest management and pre-purchase surveys for woodworm, rot and damp.

Response process and documentation

The company describes a standardised response process for each commercial callout. The client contacts through a 24-hour line or sends details in writing. The call is logged and the risk is graded, generating a ticket against the client's site. Within four minutes, the nearest fully equipped response unit is dispatched to the site. In London, arrival is guaranteed within 30 minutes. Treatment begins on arrival, prioritising containment and then elimination, with minimal disruption to business. A detailed report is issued the same day, ready for the compliance file, EHO inspection and the client's head office.

The company emphasises regulatory compliance and documentation. Each visit generates a detailed written record issued the same day. Risk assessments and method statements (RAMS) and COSHH documentation are provided for sites, along with insurance certificates and risk assessments for procurement files. Technicians are DBS checked before deployment and hold security clearance for government and airside work. Programmes are aligned with the Health and Safety at Work etc. Act 1974, the Food Safety Act 1990 and the FSA Food Hygiene Rating Scheme, with BRC-aligned support for food businesses.

Office and coverage

Nightshift Pest Control's own office is located in The Pantiles, Tunbridge Wells. The company operates with technicians distributed across London and the rest of the country, covering the South East with same-day response, East Anglia and the East of England with regional technicians, the Midlands with a team in Birmingham, Manchester and the North West with a team in Manchester, and the West of England with regional technicians. The company states that no commercial address in the capital is more than 30 minutes from a Nightshift technician.

Location and contact

Phone: 01892 871008 · Email: office@nightshiftpestcontrol.co.uk · Hours: 24 hours a day, 7 days a week, 365 days a year