Superior Travel

Superior Travel, a British agency for Umrah and Hajj packages

Superior Travel is a UK-based travel agency that focuses on organising Umrah and Hajj pilgrimages. Its offering combines flights, accommodation in Makkah and Madinah, Umrah visa processing, transfers and support from booking through to return. The company presents itself as an agency with experience in ticketing and visas, with packages for individuals, couples, families and groups.

Umrah packages by category and duration

The catalogue is structured into three accommodation levels — 3, 4 and 5 star — and stays of 7, 10 and 14 nights. All packages include economy class flights, visa, transport, transfers, Ziyarat tours and a documentation guide, with accommodation in quad sharing rooms. Published prices are per person in a shared room and vary according to category and duration.

• 3 star: 7 nights from £550, 10 nights from £670 and 14 nights from £795. The 7-night package stays at Emaar Khalil Hotel (4 nights in Makkah) and Haya Al Waha Hotel (3 nights in Madinah); the 10-night package at Emaar Andalusia Hotel (5 nights in Makkah) and Emaar Taibah Hotel (5 nights in Madinah); the 14-night package at Voco Makkah Hotel (7 nights in Makkah) and Al Mukhtara International Hotel (7 nights in Madinah).
• 4 star: 7 nights from £650, 10 nights from £790 and 14 nights from £895.
• 5 star: 7 nights from £750, 10 nights from £940 and 14 nights from £1,080.

The agency also sells a line of luxury packages with stays of 5, 7 and 10 nights, from £895, £1,050 and £1,245 per person, respectively, with five-star accommodation near the Haramain, private transfers and a personal guide.

Included services and travel options

In addition to closed packages, the agency offers the possibility of booking packages with flights included or land-only, according to the traveller's needs. Umrah visa assistance includes guidance on the required documentation and the application process. Among the usual documents the company indicates for booking are a valid passport, a copy of the CNIC, recent passport-size photographs and, if required, proof of vaccination.

The company sells packages for high-demand periods such as Ramadan, December, October and Easter, and offers departures from numerous UK cities: London, Manchester, Birmingham, Edinburgh, Glasgow, Aberdeen, Belfast, Bristol, Cardiff, Liverpool, Leeds, Newcastle, East Midlands, Southampton, Exeter, Newquay, Norwich, Doncaster/Sheffield, Teesside, Humberside and Bournemouth.

Support during the pilgrimage

Superior Travel states that its packages include Ziyarat tours, group prayers and spiritual activities. The company says it has authorised religious guides who accompany pilgrims so that the rite is performed correctly, as well as local coordinators in Makkah and Madinah who manage check-in, group coordination and emergency support. According to its presentation, it offers 24/7 support from departure to return.

Customer profile and approach

The agency targets individual pilgrims, couples, families and groups looking to organise their trip from the UK. Its proposition is based on combining verified accommodation, flights, visa and transfers in a single package, with options ranging from the most economical to luxury. The company declares itself to be a trusted agency for thousands of travellers every year.