Ski Famille

Ski Famille, family ski tour operator based in the United Kingdom

Ski Famille is a British tour operator specialising in family ski holidays. Its offering combines catered chalet accommodation, in-chalet childcare and charter flights, with the aim of simplifying the logistics of travelling to the snow with children. The company states it has 35 years of experience in this segment.

Chalet accommodation and catering

The company offers stays in chalets selected for their location and for the quality of the resorts in which they are located. The service includes meals, with menus the company presents as high quality and with vegetarian options. The accommodations feature amenities such as hot tubs, and in some cases guests highlight details such as tea, hot chocolate and yoghurts available throughout the day, as well as wine included in the evening.

In-chalet childcare

Childcare is one of the operator's key differentiators. Ski Famille offers an exclusive in-chalet childcare service, available six days a week and suitable for children from 4 months old. The service is staffed by qualified personnel and allows adults to ski while children are looked after. For school-age children, the company organises access to ski schools with small class sizes — according to its information, with a maximum of 8 pupils per group — and English-speaking instructors. There is also a kids' club, Monty's Ski Club, for first contacts with the snow.

Charter flights and ATOL protection

The company includes charter flights operated by British Airways and Jet2 from Heathrow, Gatwick and Manchester airports. Ski Famille has ATOL protection, the British financial protection scheme for tour packages that include a flight. Airport-to-accommodation transfers are organised with coaches and luggage handling, and include food for the return journey when the flight departs in the early hours.

Resorts and chalets in the French Alps

Ski Famille's catalogue focuses on resorts in the French Alps. In Les Bruyères, within the Les 3 Vallées area, it offers Chalet Hotel Cocon des Neiges, Chalet Aigle, Chalet Aigrette, Chalet Faucon and Chalet Le Corbeau. In Reberty 2000, also in Les 3 Vallées, it offers chalets Bramble, Chamois, Eva, Katie 1 and Katie 2. In Tignes it has chalets Corniche, Aigle Royal, La Perle and Chalet Hotel les Melezes. In Val d'Isère it has Chalet Appaloosa, and in La Plagne, chalets Delphine, Nicole and Petit Chardon.

Customer profile and reviews

The company targets families with young children, including those travelling with a single parent. Testimonials collected on Google and verified by Trustindex mention the location of the accommodations next to ski lifts and beginner slopes, the quality of the food — compared by one guest to that of a London gastro pub — and the attentiveness of the staff. Some customers note having switched from other operators or from larger French ski schools, and highlight the relationship between childcare and the opportunity to ski.

Seasonal offers and bookings

The website presents offers for specific dates such as Christmas, New Year, half term and Easter, and includes discounts of up to 25% for certain Christmas bookings. The company also publishes last-minute deals and ski competition prices. Price and promotion information corresponds to the catalogue shown at the time of analysis and may vary by season.