Fred. Olsen Travel Agents

Fred. Olsen Travel Agents, cruise and travel agency in the United Kingdom

Fred. Olsen Travel Agents presents itself as a network of independent local travel agencies across the United Kingdom, with a business focused on selling cruises and holidays. The company describes itself as a specialist in cruises and holiday stays, and combines in-store service with telephone advisory service through the contact number listed on its website.

The company states it has decades of experience in the sector and presents itself as one of the most established travel agencies in the country. Its offering is based on agreements with tour operators and cruise lines, and on the possibility of configuring packages tailored to different budgets.

Cruise offering and international destinations

The agency's catalogue covers a wide range of destinations around the world. Among the regions and areas it sells are Africa, Alaska, Asia, Australia and New Zealand, the Black Sea, Canada, the Canary Islands, the Caribbean, Central America, Europe, the Indian Ocean, the Mediterranean, the Middle East, North America, the Norwegian Fjords, the Panama Canal, the Polar regions, South America, the Atlantic and the UK & Channel Islands.

The website shows a selection of featured offers of the week, with information on the ship, the operator, the departure port, the next departure date, the duration in nights and the price per person. It also allows filtering by departure date and by trip duration, with ranges from one to four nights up to stays of twenty-nine nights or more.

Travel types beyond cruises

In addition to ocean cruises, the agency sells other types of travel: tours, rail journeys, river cruises, solo traveller trips and wedding and honeymoon packages. This variety is set out in its travel types section, which complements the main cruise offering.

Shop network and customer service

Fred. Olsen Travel Agents operates through a network of local branches. The website itself lists the branches available when selecting a preferred shop to receive offers: Bury St. Edmunds, Cambridge - Ponders Travel, Chichester, Christchurch, Colchester, Dorchester, Eastbourne, Felixstowe, Ferndown, Framlingham, Heathfield, Hythe, Ipswich, Lymington, Norwich Jarrolds, Norwich Thorpe, Ringwood, Solent World Travel, Tonbridge, Travel Norwich Airport, Westbourne, Wimborne (incorporating Saville Travel) and Woodbridge, as well as Worthing.

The company also organises events and encourages customers to visit its shops or meet the team. In the published testimonials, the Colchester, Felixstowe, Lymington, Norwich and Westbourne branches are repeatedly mentioned, as is the service provided by specific advisors.

Financial backing and guarantees

The agency states that it is a member of ABTA and holds ATOL protection, which, according to its own presentation, financially safeguards customers' bookings. This information is provided as part of the company's corporate information.

Editorial content and customer reviews

The site includes a blog with travel inspiration articles, with posts dated October and September 2026 on destinations such as Costa Rica, Türkiye, Honfleur, the ocean state of mind and Oceania. It also collects customer reviews highlighting the service received when organising cruises and trips to destinations such as Scotland, Finland, South America, Canada, Japan, Madeira, the Mediterranean, Asia, Costa Adeje and the United Arab Emirates.