Crown Travel

Crown Travel, a travel agency with flights, hotels and pilgrimage programmes

Crown Travel is a travel agency established in the United Kingdom that operates through its website and a telephone support service. Its offering combines flight and accommodation booking with holiday packages and pilgrimage programmes, an approach the company itself summarises in its presentation as specialising in low-cost flights, Umrah and holiday deals.

Booking services: flights, hotels and transfers

The agency allows users to search for and book flights with different itinerary types: round trip, one way and multi-city. The search engine supports filtering by direct flights and by date flexibility of three days either side. Cabin selection covers Economy, Premium Economy, Business and First, and bookings can be configured for adults, children and infants, with age ranges defined by the website itself.

Alongside flights, Crown Travel sells accommodation and transfers. The site features a hotel search and a featured offers section, and includes the booking of transfers as a standalone service within its catalogue.

Holiday packages and halal travel

The holidays catalogue is organised into several categories: late deals, tours with sightseeing and excursions, featured hotels, honeymoons, family holidays, cruises and halal packages. This last category, together with pilgrimage, defines the agency's distinctive profile compared with a generalist tour operator.

Hajj and Umrah

Crown Travel offers Hajj and Umrah programmes and has a dedicated tool for building an Umrah package. The company presents itself as an approved Hajj and Umrah agent, as well as holding IATA and ATOL accreditation, according to the badges displayed on its website.

Customer service and stated guarantees

The agency maintains a telephone support line and, in its reasons to book with it section, lists IATA and ATOL accreditation, a lowest price guarantee, approved Hajj and Umrah agent status and dedicated customer support. These are claims made by the company itself in its commercial presentation.

Location and contact

Phone: +44 1274 544400 · Hours: Telephone support from 10:00 to 18:00