AlHaram Travel

AlHaram Travel: Hajj and Umrah packages for UK travellers

AlHaram Travel is a UK-registered travel agency and ATOL member that focuses on organising pilgrimages to Makkah and Madinah. The company presents itself as an operator with a decade of experience in the sector and claims to have served thousands of pilgrims, with a client base it describes as fully satisfied.

Its offering is built around all-inclusive Umrah and Hajj packages that include direct flights from London, visa processing and accommodation in 3, 4 and 5-star hotels. The agency also offers complementary services such as flight booking, airport-to-accommodation transport and documentary advice for pilgrimage procedures.

Umrah package catalogue

The site details a variety of Umrah packages organised by duration and hotel category, with per-person prices starting from the following references published at the time of analysis:

• 5-star: 10-night package from £1,039 (5 nights in Makkah at Elaf Al Mashaer and 5 in Madinah at Pullman Zamzam Madina); 7-night package from £1,019 (4 nights in Makkah at Anjum Makkah Hotel and 3 in Madinah at Dar Al Hijra InterContinental); 12-night package from £1,237 (6 nights in Makkah at Doubletree By Hilton Makkah Jabal Omar and 6 in Madinah at Al Eiman Royal).
• 4-star: 7-night package from £1,239 (4 nights in Makkah at Dar Al Eiman Grand Hotel and 3 in Madinah at Emaar Elite Hotel); 10-night package from £1,399 (5 nights in Makkah at Batoul Ajyad Hotel and 5 in Madinah at Nusk Al Madinah); 12-night package from £1,469 (6 nights in Makkah at Emaar Al Adalusia Makkah and 6 in Madinah at Province Al Sham).

The agency also sells specific packages for the month of Ramadan and for December, in the same 3, 4 and 5-star categories, and offers the possibility of designing and customising the package according to the traveller's preferences via a quote request form.

Included services and facilities

AlHaram Travel packages include a range of services designed to cover the pilgrim's basic needs. These include inexpensive flights, affordable accommodation, economical transport, free breakfast, free wheelchairs and cots, and free expert guidance. The company states it works with a network of 750 budget hotels, 100 airlines, 50 transport providers and 25 expert guides.

The agency states it facilitates both Hajj and Umrah packages with and without inter-city transfers, and adapts the organisation to small groups, large groups, families with young children and elderly people. Its agents, described as experienced and specialised, advise on flights from Heathrow Airport to Jeddah and on the documentation required for the trip.

Combined packages with halal stays

In addition to the pilgrimage trip, AlHaram Travel offers the possibility of extending the stay with holiday destinations that comply with sharia rules. These combined packages include accommodation with halal food, alcohol-free properties, private beaches, private pools and women-only spas. At the time of analysis, the catalogue shows combinations of Umrah with Egypt from £1,299, with Dubai from £1,349, with Istanbul from £1,289 and with Turkey from £1,199.

Discounts and pricing policy

The agency advertises discounts of up to 15% on all Umrah packages booked through its website. According to its presentation, they compare hotel, flight and transport prices to offer competitive rates compared to the market. They also offer a counter-quote service so that the client can request an alternative offer.

Client profile and service approach

AlHaram Travel targets its offering at the UK Muslim community, with particular attention to first-time travellers who may need guidance at every stage of the process. The company presents itself as a trusted agent that accompanies the pilgrim from booking flights and accommodation to guidance on the rituals, with advice from religious scholars of different Islamic schools. Its proposal includes departure options from the UK throughout the year, with different dates and locations, and customised packages according to the traveller's duration and budget.