Firstpoint Logistics

Firstpoint Logistics, courier and logistics services for businesses in the UK and Europe

Firstpoint Logistics is a British courier and logistics company working with business clients across the UK and Europe. Founded in 2015 by Chris Standeven, its current managing director, the company presents itself as a delivery partner focused on dependable coordination and long-term operational support, with the idea that every delivery affects the reputation of the business that hires it.

The company states it has maintained 99.6% on-time performance over the past nine years and has processed more than 100,000 bookings through its Onepoint technology platform. Its delivery network relies on more than 7,000 professional couriers and a partner fleet of 80,000 vehicles, which in the UK and European market translates to more than 75,000 vehicles, from small vans to articulated lorries.

Courier and transport services

The service catalogue covers urgent and scheduled shipments, both domestic and international, and is organised into several families:

• Standard services: same-day delivery, next-day delivery, international shipments, multi-drop delivery, haulage and European service.
• Specialised services: white glove, last-mile, abnormal loads, two-man courier and ADR courier for dangerous goods.
• Managed services: warehousing and distribution, customs declarations and project logistics solutions.

The company states it delivers to more than 220 countries by air, road or sea, and has specialist vehicles for fragile, hazardous, perishable and abnormal loads, with same-day availability across the whole of the UK.

Onepoint platform and shipment visibility

Onepoint is the company's own technology platform, from which clients book vehicles, track shipments in real time and obtain proof of delivery. Its features include live tracking with precise ETAs, multi-channel notifications, instant time-stamped proof of collection and delivery, and automated carbon and CO2 emissions reporting. The company also offers support by phone, email and through the app, available 24 hours a day, 365 days a year, with proactive updates when anything goes off track.

Industries served

Firstpoint Logistics reports experience in more than ten complex sectors, including aerospace, civil engineering, construction, legal, medical, print and renewable energy. The company states it has moved thousands of loads in these fields and has BIFA-trained specialists who know the regulations applicable to each industry, as well as a professional code of conduct for its drivers.

Sustainability and certifications

The company works with Ecologi on climate action and states it offsets 100% of carbon emissions from its entire UK road transport network, as well as operating as a climate positive workforce. Through this initiative it has funded 71,032 trees for reforestation. In terms of quality and safety, it is accredited to ISO 9001, ISO 14001 and ISO 27001, and states it invests in continuous training to maintain its service standards.

Location and contact

Phone: 0345 030 3777 · Hours: 24/7 support, 365 days a year, by phone, email or the Onepoint app.