Torbay Taxis

Torbay Taxis: private hire taxi service in Torbay and surrounding areas

Torbay Taxis Ltd is a local private hire vehicle company operating in the Torbay area and its surroundings. Its fleet consists of approximately 180 vehicles, including cars, estate cars, MPVs and 8-seater minibuses, with capacity for between 4 and 8 passengers. The company offers a professional and low-cost service, with flexible payment by cash or card via terminals installed in all vehicles. In addition, it has male and female drivers on all shifts.

Transport services

The company covers a variety of mobility needs:

• Airport, port and train station transfers: pick-up and drop-off at airports, seaports and railway stations.
• Corporate taxis: option to open a business account, with flexible invoicing, for daily employee travel or VIP transport.
• Pet-friendly taxis: service for transporting animals, which must be properly secured; it is recommended to call to confirm and receive guidance on the best way to transport them.
• 24/7 local taxis: service available in the Brixham, Paignton and Torquay areas.
• Minibus hire: 6 to 8-seater vehicles for events, clubs, schools and large groups.

Fleet and vehicle types

The fleet is organised into several categories to adapt to different needs:

• Regular: vehicles for local return trips, with capacity for 1-4 passengers and up to 2 large suitcases.
• Large: MPVs and estate cars with extra luggage space, for 1-4 passengers and up to 4 large suitcases.
• Executive: BMW and Mercedes vehicles for stylish and comfortable travel, with capacity for 1-4 passengers and up to 2 large suitcases.
• Minibus: spacious and comfortable vehicles for groups, with capacity for 1-8 passengers and up to 8 large suitcases.

Mobile app and bookings

Torbay Taxis has a free mobile app for passengers that allows bookings to be made quickly. Its features include secure cashless payments, ETA notifications, driver rating, management of favourite and recent journeys, fare estimates, door-to-door vehicle tracking and three-step booking: enter the destination, confirm the pick-up point and choose the payment method (Apple Pay, Google Pay or card). The app also allows you to track the driver with full vehicle details.

Commitment to quality

The company has a Driver Manager responsible for maintaining quality and consistency across the fleet. According to the website information, the company has accumulated more than 1,500 Google reviews with an average rating of 4.5 stars. The drivers are local and know the routes well, which helps to avoid traffic jams and congestion.

Lost property

Lost property is kept at the head office at 55 Belgrave Road, Torquay, for 30 days; after that period it is securely disposed of. Perishable products and payment cards are not stored, and are destroyed upon arrival at the office. To claim a lost item, descriptive details and booking information (pick-up time and location, name and telephone number) must be provided. Collection requires identity verification and a signature. Collection from the office can only be made during office hours, Monday to Saturday from 9:00 to 17:00, by prior appointment. If direct delivery of the item is requested, a fee based on the driver's location and the delivery point will apply.

Contact and location

Torbay Taxis' head office is at 55 Belgrave Road, Torquay TQ2 5HZ. The contact telephone number is 01803 211 611. The company handles enquiries, quotes and requests for corporate accounts or to join as a driver through its website.

55 Belgrave Road, Torquay TQ2 5HZ · Telephone: 01803 211 611 · Email: mail@torbaytaxis.co.uk