Crown Property Management

Crown Property Management: block and estate management in the South West of England

Crown Property Management is a privately owned property management company founded in 1994, with offices in Torquay and Exeter. It presents itself as one of the leading independent managing agents in the South West of England and focuses its activity on the management of freehold and leasehold properties. Its client portfolio includes individual homeowners, resident management companies (RTM and RMC), developers and freeholders, with coverage from Land's End to Bristol.

Block and estate management services

The company manages the invoicing and collection of service charges and ground rents, processes landlord consents, arranges block and estate maintenance, arranges insurance and handles disputes, as well as providing assistance with property transfers. Its team states that it is specialised and qualified in estate management, with ongoing training to keep up to date with legislative changes and best practice in the sector.

Protection of client money

The company states that it has a Client Money Protection Scheme, which guarantees that funds are held in separate trust accounts in accordance with applicable legislation.

Team and structure

The firm was founded by Darren Stocks, who has experience in the property management market since 1986. The team is organised into three areas: block and estate management, administration and the finance department. Among those responsible are Suzanne Preece as company administrator, Angela Gregory as management consultant, Samantha Secker and Steve Phipps as senior property managers, and Lorna Mackenzie heading up accounting, with a team of property managers, assistants and service charge recovery staff.

Working approach

The company describes its model as independent and personalised, with packages tailored to each client rather than uniform solutions. It states that its exclusive specialisation in property management and repeat business from freeholders, resident management companies, developers and landlords explain its growth. Its stated ethos is "People not Property".

Offices and locations

Torquay office: 135 Reddenhill Road, Babbacombe, Torquay TQ1 3NT · Telephone: 01803 324405

Exeter office: 1 Barnfield Crescent, Exeter EX1 1QT · Telephone: 01392 348170