Monsoon

Monsoon, British fashion for women, children and special occasions

Monsoon is a UK-based fashion brand that operates through its website and a network of stores. Its catalogue is organised into three main areas: women, children and occasion, and includes clothing and accessories for different seasons and occasions.

Women's collections

The women's offering spans new-season clothing, tops and blouses, dresses, knitwear, trousers and jeans, coats and jackets, skirts, beachwear and swimwear, kaftans and kimonos, and jumpsuits. It is also organised by dress type (midi, maxi, long sleeve, jersey), by colour (blue, green, black, pink, red, brown) and by occasion, with specific sections for wedding guests, occasion dresses and mother of the bride. The brand also presents named collections, such as the autumn collection, the Christmas collection, the cord and suedette collection, and a bohemian-style line.

Children's and teen fashion

The children's section is divided by age: girl (3-13 years), teen, boy (2-13 years) and baby (0-3 years). It includes dresses, partywear, coats and jackets, accessories, swimwear and beachwear, outfits and sets, jumpers and cardigans, tops and T-shirts, skirts and shorts, trousers and leggings, and nightwear and slippers. For boys there are suits and sets, tops, coats, jumpers and hoodies, trousers and jeans, and nightwear. The baby section includes dresses, partywear, outfits and sets, coats, shoes and accessories. Bridesmaid dresses and shoes are also offered for teens, along with children's accessories such as bags, hair accessories, tights and socks, hats, gloves and scarves, and jewellery.

Occasion and wedding

The company devotes a significant part of its catalogue to occasionwear and weddings. For women it includes party dresses and shoes, occasion bags and options for wedding guests. For children, the partywear offering comprises girls' partywear, boys' suits, baby girls' partywear, party shoes and party accessories. In the bridal sphere it covers the roles of bride, bridesmaids, mother of the bride, wedding guests, flower girls and page boys, as well as teen bridesmaid dresses.

Brands and own lines

The site includes the East brand, with clothing, accessories and shoes, and a section dedicated to its story. Monsoon also presents itself as a British artisan craft brand and has a flowers line and a clothing rental service.

Customer services and programmes

The company offers a loyalty programme called Monsoon Reward, with early access to sale and 15% off the first order for those who sign up, valid on full-price items only. It has delivery and returns services, collection in store, international delivery, size guide, denim fit guide, gift cards and student discount. It also maintains sustainability initiatives, a second-hand or resale line and a corporate responsibility programme.

Retail presence and customer care

Monsoon operates through its online store and a network of stores in the United Kingdom, with a store locator and opening hours available on its website. Customer care is handled through FAQs and contact forms. The site allows you to select the shipping country and shows prices in pounds sterling for the United Kingdom.