Fenella Smith London

Fenella Smith London: sustainable bags and accessories with British design

Fenella Smith London is a UK-based design company that sells online a collection of sustainable bags and accessories made with ethical materials and original prints. The company describes its offering as colourful and designed in the UK, and organises its catalogue into several categories: travel, bags, accessories, a sample sale section and a relove section.

Bags and travel luggage

The travel category includes travel sets, carry-on suitcases, checked-in suitcases, rucksacks, packing cubes, beach towels and travel accessories. Bags include totes, travel bags, laptop bags, crossbody bags and rucksacks, with a featured selection of work and school bags. The company also distributes the farans Luxury Travel line, with models such as the Bodhi Nomad Medium Weekender in various recycled canvas colours, priced at £160.00 in the catalogue.

Accessories and homeware

The accessories section brings together laptop snugs, purses and wallets, beach towels, silk scarves, washbags, make-up bags, jewellery cases, wall art and notebooks. The company also sells homeware, such as bowls, dishes, jars and jugs, available in both the sample sale and relove sections.

Prints and collections

The company groups part of its range into print collections with their own names, including Fenella Love, Strawberry Daze, Crazy Cats, Tiger Leap, Bear Club and Bird Chatter. Its brand identity is based on original, colourful patterns, with a print design heritage inspired by captured experiences, according to its own presentation.

Sustainability and the relove programme

The company states that its products are made with ethical materials and that, in developing the farans line, it considers fabric traceability, durability and re-use. It also has the relove programme, focused on product resale, with information on how it works and the option to sell items.

Online sales and services

Its activity takes place through its online store, with free shipping on orders over £50 and a 15% discount for new subscribers. The website offers customer service through FAQs and sections on shipping, returns and refunds, warranties and contact. It also has sections for corporate gifting, wholesale, press and blog.