Appliance City

Appliance City: family-run appliance retailer with over four decades of experience

Appliance City is a family-run appliance retailer with over 40 years of experience in the sector. The company presents itself as a store focused on selling household appliances, with a reputation backed by nearly 50,000 customers who have rated it "Excellent" on Trustpilot. Its catalogue covers a wide range of products for cooking, laundry, refrigeration, cleaning and entertainment.

Cooking appliance catalogue

The cooking range includes built-in ovens (single, double, steam and pyrolytic), range cookers (dual fuel, induction, ceramic and gas), hobs (vented induction, gas, domino and mixed fuel), microwaves (built-in, freestanding and combination), warming drawers and cooking accessories. It also sells a selection of small appliances such as built-in and freestanding coffee machines, and accessories for them.

Laundry and refrigeration

In the laundry section, the range comprises washing machines (freestanding, integrated and commercial, with autodosing options), tumble dryers (freestanding, integrated, commercial and heat pump, some with Quiet Mark certification), washer dryers (freestanding, integrated and in packs) and accessories such as drying cabinets. The refrigeration section includes American style fridge freezers, fridge freezers, side by side fridge freezers, freestanding and integrated fridge freezers, freezers (freestanding, integrated and suitable for outbuildings), fridges (freestanding and integrated) and wine coolers (freestanding, integrated and slimline), plus refrigeration accessories.

Extraction, cleaning and other equipment

The company distributes cooker hoods of various types (chimney, integrated, canopy, telescopic, ceiling, downdraft and Quiet Mark certified), as well as extraction accessories. In cleaning it offers vacuum cleaners (robot, cylinder, wet & dry, cordless and carpet cleaners), some with Quiet Mark certification, and vacuum cleaner accessories for brands such as Ecovacs. It also sells sinks and taps (boiling water taps, filtered water taps and standard taps, tap accessories, waste disposal units from brands such as InSinkErator, Franke and Caple) and TV and audio products (QLED, OLED, Mini LED, 4K and 8K televisions, soundbars, with warranties of up to 5 years on some models).

Brands represented

Appliance City's catalogue includes a wide selection of recognised brands in the sector, including AEG, AGA Masterchef, Asko, Beko, Belling, Bertazzoni, Blomberg, Bosch, Caple, Cata, CDA, De'Longhi, Dreame, ECOVACS, Elica, Faber, Falcon, Fisher & Paykel, Franke, Haier, Hisense, Hoover, Hotpoint, InSinkErator, Jura, KitchenAid, LG, Liebherr, Maytag, Miele, Miro, Mova, NEFF, Ninja, Quooker, Rangemaster, Samsung, Sensis, Siemens, Smeg, Sony, Stoves, TCL and Tesla.

Multibuy service

Appliance City offers a service called Multibuy, aimed at customers purchasing multiple products. The system allows items to be added to a list using the "Add to Multibuy" button and the request to be submitted to receive a personalised quote by email. The company states that it can offer a discounted package price and that, with a small deposit, it is possible to secure the order and the price against increases before delivery, as well as store the products for up to six weeks at no cost. The catalogue shows examples of products with prices and promotions, such as a Bosch 60cm fridge for £699.00, an AEG 120cm ceiling extractor for £699.00, a Bertazzoni 86cm hood for £599.00 (with a £50.00 voucher) and an AEG Series 9000 American fridge freezer for £799.00.

Presence and contact

The company operates through its website appliancecity.co.uk, where customers can browse the catalogue, place orders and request multibuy quotes. The site includes blog, showroom and contact sections, and has a phone number for customer service. Appliance City presents itself as a family business with a solid track record in appliance retail.