TeamShirts

TeamShirts: custom textile printing for teams and businesses

TeamShirts is an online custom textile printing shop operating in the UK through the domain teamshirts.co.uk. Its catalogue is aimed at sports teams, businesses, schools and individuals who need clothing with their own designs, from a single garment to orders of thousands of units. The company states it has printed more than six million items and offers telephone and email support to answer questions about orders and designs.

Garments and catalogue categories

The shop organises its range into more than twenty product categories. Among the garments available are T-shirts, sweatshirts and jumpers, polo shirts, sportswear, jackets and gilets, organic products, trousers and shorts, bags and backpacks, and gift vouchers. The catalogue includes items from brands such as JAKO, CRAFT and Stanley/Stella, as well as its own line of classic team products.

By use, the website groups clothing into four main areas: workwear and merchandising, school clothing, event and party clothing, and sportswear. Within these there are specific offerings such as custom T-shirts, hoodies, polo shirts, jumpers, kids' T-shirts, football kits, gym wear, company logo T-shirts, aprons, workwear, embroidered clothing, hen party T-shirts, stag T-shirts, family T-shirts, leavers hoodies, university clothing, winter and ski hoodies, and themed designs for sport, food and drink, schools and universities, and countries and regions.

Printing and embroidery methods

TeamShirts uses different printing methods depending on the fabric and the desired result. Digital printing deposits the ink directly onto the garment and fixes it with a fixative, resulting in a softer, more comfortable feel than digital transfer. Flex printing cuts the design from smooth coloured foils before heat-sealing it, with bright, high-contrast inks; according to the company's tests, the shape and colour intensity hardly change after more than one hundred washes. Polyester printing uses latest-generation printers and an ionisation process that seals the ink, making it particularly durable and wash-resistant on breathable sports fabrics. Embroidery is done with thread and needle, a technique the company presents as very durable and suitable for high-temperature washing.

The company states that it manually checks every order to determine the most suitable printing method and that it also handles special requests.

Online design and graphic resources

The purchasing process is supported by an online design creator intended to let users configure the garment without prior experience. The tool allows starting from templates, using customisable designs, choosing from numerous fonts or uploading your own graphics. In addition, the website offers a gallery of free designs which, according to the site information, contains around 35,000 images, and a free graphic design service for special orders.

Orders, shipping and customer service

TeamShirts accepts orders of any size, from one unit to several thousand, and caters to sports events, family celebrations, hen and stag parties, school or company uniforms and charity campaigns. The company states that standard delivery is free throughout the UK and that express shipping is available for those who need to receive their order sooner. The site includes a price calculator to know the cost before adding products to the basket.

Customer service is provided by phone and email. The published telephone support hours are Monday to Friday, 8:00 to 17:00, with call charges depending on the user's provider.

Reviews and customer experience

The website shows an average rating of 4 out of 5 based on 3,944 reviews. Among the testimonials collected are those from a child and youth work association, the ReDI school, the ISM Foxes team and the York Community Church, which highlight the print quality, the durability of the garments and the support received during the design process. Other reviews mention the ease of designing and ordering, the speed of production and delivery, and the resolution of issues by the customer service team.