William Richards Sash Windows

William Richards Sash Windows: timber joinery for windows and doors in the United Kingdom

William Richards Sash Windows is a British family-run company dedicated to the manufacture, installation and maintenance of timber windows and doors. Its work focuses on the traditional sash window, the casement window, timber entrance doors, draught-proofing and overhauling of sash windows, as well as secondary glazing. The company also takes on commercial projects.

Origins and history

The business traces its origins to William Partridge, a passionate woodworker who began his career as a stand-alone luthier, repairing and crafting musical instruments — from guitars through to harpsichords — in a retired stables in Shropshire. Over time, his skills moved into other areas of the trade, such as bespoke furniture and garden rooms. Forty years later, the company that bears his name is still family owned and has established itself in the timber window and door industry. The company states that it was established in 1984.

Team and structure

The firm has a specialised team covering different stages of the production and installation process. Among the roles the company details are a managing director, an operations director, a production manager, an installation manager, sales representatives, bench joiners, installers, glaziers, a wood finisher, a machinist and a joinery apprentice. This structure allows the company to handle both joinery manufacturing and the delivery of window and door projects in homes and commercial premises.

Products and services

• New timber sash windows.
• New timber casement windows.
• New timber entrance doors.
• Sash window draught seal and overhaul.
• Secondary glazing.
• Commercial projects.

The company also offers window maintenance services and planning advice, as well as design support and a selection of product ranges.

Craft and technical approach

The company links its offering to its experience in bespoke joinery and cabinetmaking. It notes that its knowledge of the materials and techniques used in timber joinery allows it to take the right measurements in manufacturing to guarantee durability and quality in every product. Alongside tradition, the company states that it continually updates its knowledge and skills so that its new windows and doors, as well as its maintenance services, are as energy efficient, ergonomic and long-lasting as possible, while preserving period features.

Presence and reach

The company operates from a head office and factory in Telford, and has an office in London. Its work extends to projects across the United Kingdom. In terms of communications, it has launched an advertising campaign across several key London Underground stations and has sponsored the Heritage Award at the Architects' Journal Architecture Awards. The firm also maintains a dedicated sash window website, sash-windows.co.uk, where it details recent projects by area.

Customer relationship

As a family business, the company states that it prioritises quality of service and maintaining a reliable reputation. It notes that every project is different and that it seeks to develop an honest and open relationship with each client, seeing communication as key to carrying out the work correctly.

Premises and locations

Location 1: Unit C3 Development 2, Stafford Park 4, Telford, TF3 3BA

Location 2: 60 Cannon Street, London EC4N 6NP