Healios

Healios: online assessment and support for autism, ADHD and mental health

Healios is a British company that provides specialist autism, ADHD and mental health services through a secure digital platform. Its work is aimed at children, young people, families, adults and partner organisations, and combines clinical care with an online delivery model designed to make access to assessment and support easier.

The company presents itself as a provider of care led by clinical professionals, with recognised standards in care quality, safeguarding, information governance and digital delivery. It is not an emergency or crisis service: the organisation itself states that in the event of immediate risk, the UK emergency services should be contacted.

Services for children, young people and families

The children and family area is designed for parents, carers and young people who need guidance on referrals, appointments and the stages of the care process. The website describes the care journey, what to expect and the resources available, and also offers a channel to raise questions before starting the process.

Healios also reports that, under the Right to Choose option of the English health system, it accepts referrals for autism assessment in children from the age of 7 and in young people, which according to the company allows faster access to first appointments. Availability is limited and the organisation encourages families to request a referral through their GP.

Adult care

For adults, the company offers support pathways in autism, ADHD and mental health, with information on the care process, what can be expected and the associated resources. The service is aimed at those seeking clarity on their options and next steps, with a person-centred approach.

Collaboration with the NHS

Healios works in partnership with the NHS, the UK's public health system. In this area it provides information on clinical services, outcomes and impact, governance, safety, regulatory compliance and integration, as well as case studies. The company offers institutional partners a channel to raise specific needs as a provider.

Private and workplace services

The private and employer-funded offering is aimed at employers, parents and families, and adults. It includes assessments and support in the workplace, and the company invites organisations to enquire about these assessments. Within this area, Melios is mentioned as a separate pathway or service.

Care approach

According to the company, its professionals help people understand strengths, needs and differences, develop practical strategies for daily life and access evidence-based interventions. Support is tailored to each person and focused on clarity, communication, confidence and wellbeing, with continuity beyond the appointment itself.

The organisation emphasises that it combines clinical expertise, safeguarding and secure digital delivery, and that its online platform makes appointments accessible, private and convenient. Its model is based on clinical quality and governance standards that, according to its presentation, allow families and organisations to trust in the safety of the service.