London Borough of Sutton

London Borough of Sutton Council

The London Borough of Sutton is the local authority for the borough of Sutton, in London. Its website serves as a portal for accessing municipal services and allows residents to carry out transactions online, as well as providing information about how the council itself operates.

Municipal services available online

The portal brings together the main areas of council management. Among the transactions that can be carried out are paying Council Tax, checking bin collection days, requesting new containers and booking visits to the Household Reuse and Recycling Centre at Kimpton Park Way.

Fines, parking permits, housing rent and housing service charges, among others, can also be paid online. The online payment system covers Council Tax, penalty charge notices, parking permits, rent and various housing service charges.

Areas of council activity

The council's activity is organised around a broad set of responsibilities:

• Benefits and support: help with Council Tax and rent, reporting changes in circumstances and applying for support in a crisis.
• Births, deaths, marriages and citizenship: registering births and deaths and booking ceremonies.
• Planning and building: building control, planning policy, viewing and commenting on planning applications.
• Schools and learning: support with school meals and uniforms, applying for a school place and to be a Governor.
• Children and families: services for children and young people, including social care, adoption, fostering and childcare.
• Environment: information about flooding, environmental health, pollution, sustainability and recycling.
• Housing: finding a home, applying for social housing, help and support with homelessness, and reporting council home repairs.
• Health: school nurses and health visitors, support for drink and drug problems and sexual health services.
• Jobs and careers: vacancies, apprenticeships and social care jobs.
• Libraries, museums, parks and leisure: information about libraries, parks, heritage houses and open spaces.
• Streets, transport and parking: parking permits, street closures and roadworks, travel passes and cycling.
• Care and support for adults (adult social care): advice, support or care to stay independent, safe and well.
• Committees and elections: contacting your local Councillor and information about elections and committees.
• Businesses and licensing: applying for and renewing licences for premises, temporary events and street trading, as well as information on business rates.
• Community safety: information about public safety, event planning and crime prevention.

Citizen participation and council news

The portal includes a space for live and upcoming consultations so that residents can express their views and contribute to community decisions. It also publishes the latest council news. This includes the council's position on the Government's new planning rules, which according to the council remove local decision-making discretion; the launch of a scheme to connect local small and medium-sized businesses with major buyers and developers across the borough; and progress on the restoration plans for the Beddington Farmlands landfill site.

Citizens can also subscribe to the weekly Sutton Scene newsletter to receive information about news and events in the borough.

Customer service and headquarters

The Contact Centre is open Monday to Friday. The administrative headquarters is at the Civic Offices, St Nicholas Way, Sutton.

Location and contact

Civic Offices, St Nicholas Way, Sutton SM1 1EA · Telephone: 020 8770 5000