Pharmulous

Pharmulous, an online pharmacy with clinical consultation in the UK

Pharmulous is a GPhC-registered online pharmacy operating as a pharmacy and remote medical consultation service. Its catalogue combines prescription treatments and over-the-counter products, with free delivery across the UK for purchased treatments. The company presents itself as a service led by general practitioners, with personalised plans and evidence-based care.

Prescription treatments

The prescription treatment service is organised by health areas. Under general health are treatments for weight loss, nausea, insomnia, hair loss, excessive sweating, ear infection, altitude sickness, acid reflux, constipation, incontinence, migraine, oral thrush and thrush. Under men's health are treatments for erectile dysfunction and premature ejaculation. Under women's health, for bacterial vaginosis, contraception, cystitis, emergency contraception, menopause and period delay. Under sexual health, for chlamydia, genital herpes and genital warts. Under skin health, for acne, impetigo, rosacea and cold sores. Under seasonal health, for hay fever, and under travel health, antimalarial treatment.

Over-the-counter products and everyday care

The online shop groups over-the-counter products into several categories: allergy and hay fever (creams, eye drops, nasal sprays and tablets); baby and child care (head lice and nits, nappy rash, pain relief and teething); cough, cold and flu; dental care (dental pain relief, dry mouth relief and mouth ulcer relief); digestive care (acid reflux and heartburn, constipation, diarrhoea, haemorrhoids and piles, heartburn & indigestion, IBS & stomach cramps, and threadworms); eye and ear care (ear wax removal, outer ear infection, allergy & hayfever eyes, conjunctivitis & infected eyes, dry & irritated eyes and red, sore & tired eyes); pain and inflammation relief; skin care (eczema relief, excessive sweating, fungal infections and scar treatment); sleep aids; travel care (insect repellents, sun screen and travel sickness); vitamins and supplements; women's care (menopause relief) and weight management (weight loss and weight maintenance).

Consultation and ordering process

The service works in four steps. First, the patient completes a quick and easy online consultation. Then, a treatment is selected from the options available for various conditions. Next, the clinician team reviews the order to ensure it is safe and appropriate. Finally, delivery is carried out with complete visibility and control of the delivery by the customer. The company also offers weight management packages.

Clinical team and registration

The UK-based clinical team is led by Dr Amel Imam (GMC No. 7031310) and comprises healthcare professionals registered with the General Medical Council (GMC) and the General Pharmaceutical Council (GPhC). The company states that prescribing decisions and ongoing treatment are clinically appropriate and tailored to each patient's individual needs. The pharmacy is presented as registered with the GPhC.

Referral programme and content

Pharmulous has a referral programme: when you refer a friend and they place and complete their first eligible order of £100 or more, you'll both receive 1,000 Pharmulous Points worth £10. The company maintains a blog with articles written by Dr Amel Imam, including service comparisons, the end of an NHS-funded Wegovy treatment and a review on tadalafil and glaucoma. The site also links to resources such as the BNF Drug List, the NHS Health A–Z, the NHS Find a Service, the MHRA Yellow Card reporting system and MHRA Medicines Information.

Location and contact

Argent House, 175 Hook Rise South, Surbiton KT6 7LD, United Kingdom