HandyExperts

HandyExperts: multi-trade home services in the UK

HandyExperts is a British home maintenance and renovation services company operating under the legal name PGS Services Limited (Company No: 05409098). Its activity covers a broad catalogue of trades, from plumbing and electrical to carpentry, masonry and gardening, and it serves both private homeowners and landlords who need to manage repairs and installations in their properties.

The company presents itself as a fully managed end-to-end service: it centralises hiring, customer communication and coordination of the tradesperson, with the aim of offering a hassle-free experience for those who do not have time to find and supervise separate trades.

History: from PGS Plumbers to HandyExperts

The business started trading in 2005 as PGS Plumbers, a traditional plumbing and heating firm. Over the years it became PGS Services and in 2021 adopted the trading brand HandyExperts, keeping the same limited company. According to the company itself, several team members have been on the payroll for more than ten years, which has allowed it to preserve a personal touch and small-company values despite its growth.

The evolution from a single trade to a multi-trade service was supported by its own job management platform and a customer service team that responds directly, without an outsourced call centre.

Available services

HandyExperts' catalogue covers the following specialities:

• Bathrooms
• Carpentry
• Painting and decorating
• Drainage
• Electrical
• Flooring
• Heating, boilers and gas
• Handyman and general repairs
• Kitchens
• Plastering and rendering
• Plumbing
• Tiling

The company defines itself as a complete property care solution and handles both small jobs and larger renovations.

Online quotes and payment after the work

HandyExperts offers same-day quotes without the need for a prior visit: the customer sends details of the job, preferably with photos or video, and receives a price estimate. Payment is made online once the work is finished, and the company states that it only expects to be paid according to the customer's satisfaction with the service received. For landlords, it offers digital payment options and electronic copies of reports and documents.

Guarantee and service promise

The company frames its commitment around a hassle-free service promise that details how enquiries are handled before, during and after the job. It includes clear communication, full management of the job and response to any subsequent issues. HandyExperts states that all work is guaranteed and that, if something does not go as planned, it invites the customer to report it so it can be put right.

Customer profile and reviews

The company states that it has served thousands of customers and accumulated hundreds of positive reviews. Among the testimonials shown on its website are private homeowners and landlords who highlight the speed of response, punctuality, the cleanliness of the tradespeople and the ease of online payment. Several comments mention coordination with tenants in rental properties and follow-up by phone or email.

Office and coverage

HandyExperts operates from its office at Unit 107, 61 Victoria Road, Surbiton KT6 4JX, and provides service in the United Kingdom. Telephone support and appointment management are centralised in that support team, which also handles quote requests and customer enquiries.

Location and contact

Unit 107, 61 Victoria Road, Surbiton KT6 4JX