A3 Appliances

A3 Appliances, appliances in Surbiton

A3 Appliances is an independent appliance retailer with a physical store in Surbiton, in south-west London. The company presents itself as a local specialist in the sale, installation, repair and fitting of kitchen appliances, both freestanding and built-in, and states that it offers expert advice to help choose the right solution for each home.

Product range

The range is organised into five main appliance families, with built-in and freestanding options:

• Washing machines and dryers
• Dishwashers
• Fridges and freezers
• Cooking: ovens and cookers
• Floorcare equipment

The website showed guide prices for several categories: dishwashers from £249.99, washing machines from £229.99, fridges and freezers from £139.99 and cooking appliances from £99.99.

Services beyond sales

As well as sales, A3 Appliances offers appliance repair services, with a dedicated form to request technical assistance, and delivery, installation and collection services. The company also serves homeowners and letting agents, and provides information on appliance recycling, as well as on returns, refunds and collections.

History and scale

The company states that it was established in 1966 and is family owned. According to its own presentation, it has accumulated over a million sales and more than 58 years of experience, and is part of Euronics, Europe's largest electrical buying group, with 11,000 stores in 29 countries. The company states that its customer base extends within a radius of approximately fifty miles around its store and that it provides ongoing training for its staff in the latest technologies applied to built-in and freestanding models.

Price match guarantee

A3 Appliances offers an in-store and online price match guarantee across its appliance range. The published terms require evidence of the competitor's price, that the product is new, identical and with a verified model number, that it is in stock at the competitor and available for delivery within 72 hours, and that the request is made before completing the order. The policy is non-transferable, is limited to one use per customer or household per month and cannot be combined with other offers unless stated otherwise. The company notes that the validity of this policy remains until further notice.

In-store service

The store is open Monday to Saturday, 9:30 to 17:00. The company trades under the name A3 Appliances Ltd.

Location and contact

236 Tolworth Rise S, Tolworth, Surbiton, KT5 9NB · Phone: 0208 330 3653