Purple Travel

Purple Travel, a British travel agency specialising in groups and tailor-made holidays

Purple Travel is a UK travel agency operating as a trading division of Hays Travel Ltd. Its activity focuses on organising holidays and trips, with particular attention to groups: cruises, corporate incentives, stag and hen parties, family trips and golf getaways. The company states it has access to thousands of offers from hundreds of tour operators and hoteliers worldwide, which allows it to present rates it describes as exclusive.

Specialisation in group travel

The range of group services shown on the website includes several options:

• Group cruises, with coordination of the experience for the whole group.
• Incentive trips and corporate and MICE experiences (meetings, incentives, conferences and events).
• Group family holidays.
• Golf trips organised for groups.
• Stag and hen parties.

For these trips, the agency states that it assigns a dedicated travel advisor, offers group-friendly accommodation and allows split payment options, as well as managing the booking as a single reservation to simplify tracking.

Holidays, getaways and other services

In addition to group travel, the website presents last-minute deals and departures scheduled for May and August 2026. Product categories include all-inclusive holidays, ski holidays, city breaks, cruises, beach holidays, villas with pool, surf holidays, car hire and transfers. Cheap hotels and flights, self-catering accommodation and departures from different regions are also offered.

Customer service and advice

The agency emphasises that its team of advisors comes from different countries and has travel experience. These advisors handle enquiries about destinations, suitability for children, indicative prices and other booking-related questions. The company also maintains an online community with holiday inspiration content.

Company structure and travel protection

Purple Travel is a trading name of Hays Travel Limited, a company registered in England and Wales with number 1990682 and VAT number GB193167195. The website mentions two registered addresses: Gilbridge House, Keel Square, Sunderland, SR1 3HA, and 25 Vine Place, Sunderland, Tyne & Wear SR1 3NA. The company is a member of ABTA with number P6944 and acts as an agent for ATOL-protected operators. Packages that include a flight are covered by the ATOL scheme, while other services may not be. The agency also has supplier insolvency cover.

Offices and locations

Main office: Gilbridge House, Keel Square, Sunderland, SR1 3HA

Guildford office: 3 Wey Court, Mary Road, Guildford, Surrey, GU1 4QU · Telephone: 0207 993 9220 · Email: customersupport@purpletravel.co.uk