Roxburgh Block Management Ltd

Residential block management in Sunderland and the North East of England

Roxburgh Block Management Ltd (RBM) is a company dedicated to residential block management in Sunderland and the North East of England. Its approach focuses on a professional, hands-on service, with transparent communication and attention to management standards.

Services for freeholders, RTM companies and RMCs

The company works with freeholders, RTM (Right to Manage) companies and RMCs (Resident Management Companies), offering support in the administration of their buildings. Its work ranges from overseeing the compliance elements required to ensure safe spaces to implementing an appropriate accounting strategy.

Management tools and access to information

RBM uses management software that allows leaseholders to access compliance documents, log books and service charge breakdowns. The platform also makes it easy to log repairs and match contractors to the relevant jobs.

Experience and service approach

The team has over two decades of experience in property management. According to its presentation, its status as property owners allows it to understand the needs of both leaseholders and freeholders. The company states that it focuses on providing an excellent service with the utmost transparency to build trust among the parties involved.

Out-of-hours support and complaints procedure

In addition to office hours, the company offers an out-of-hours service. It also has a complaints procedure for clients who wish to raise an issue.

Location and contact

The Commissioner's Building, 4 St Thomas' St, Sunderland, SR11NW · Phone: 0191 622 2668 · Email: info@roxburghbm.co.uk