AMJA Holidays

AMJA Holidays, a Hays Travel franchise travel agency

AMJA Holidays is a franchise of Hays Travel, an independent travel agency that the company itself presents as the largest in the UK. This affiliation gives it access to a wide network of tour operators, commercial agreements and exclusive travel offers. The agency describes itself as an independent and impartial travel service, tailored to each client's needs.

The company operates as AMJA Holidays Ltd. and sells travel services on behalf of Hays Travel Limited, relying on the latter's ABTA membership with membership number L3832.

Travel services

AMJA Holidays' catalogue covers cruises, package holidays and tailor-made trips. The agency states that if a trip is possible, it can arrange it. Among the complementary services it mentions are car hire, access to airport VIP lounges, day trips and other types of experiences.

The company works with more than 300 suppliers on the market to compare and find the best available offer for each booking.

Client profile and personalised planning

AMJA Holidays states that it specialises in personalised travel planning for families, couples, solo travellers, corporate clients and group bookings. The agency works with recognised package providers and tailors each itinerary to the client's specific needs.

Among the types of trips it mentions are beach stays, cultural trips, luxury cruises, short- and long-haul escapes and guided tours.

Foundation and origin of the name

The company was founded by Jobichan George, who presents himself as a personal travel consultant. The name AMJA comes from the initials of his children's names, as the founder himself explains.

Financial protection and guarantees

Packages that include a flight are financially protected by the ATOL scheme. The agency warns that ATOL protection does not apply to all holiday and travel services, and that only the components included in the ATOL certificate are covered.

As a registered ABTA member, AMJA Holidays undertakes to maintain a high standard of service in accordance with the association's Code of Conduct, which also provides for an arbitration scheme for complaints.

Featured destinations

The agency's website dedicates a prominent section to Bali as destination of the month and offers a brochure with a selection of tours.

Location and contact

Gilbridge House, Keel Square, Sunderland, Tyne and Wear SR1 3HA