Smarter Services

Smarter Services, integrated facilities management in London and the South of England

Smarter Services is a facilities management company operating in London and the South of England. Its activity is organised around four sectors: estate management, student accommodation, build-to-rent and co-living, and healthcare facilities. The company presents itself as a provider of solutions tailored to the specific needs of each of these areas.

Cleaning and maintenance services

The service catalogue includes commercial cleaning, property maintenance, grounds maintenance, high-level access cleaning, damp and mould services, and fire compartmentation. The company describes its cleaning approach as sustainable, combining technologies, environmentally friendly products and responsible practices. In property maintenance it covers everything from routine inspections and repairs to cleaning tasks. In grounds maintenance it presents itself as a specialist in keeping the vegetation of properties healthy.

Damp, mould and fire safety

For the treatment of damp and mould, Smarter Services has developed a six-step proactive maintenance framework aimed at regulatory compliance. In fire safety it offers compartmentation services, inspections and maintenance of fire doors, with a certified team, to help meet the requirements of the Fire Safety (England) Regulations 2022.

Sectors served

• Estate management: housing associations, residential complexes and commercial properties.
• Student residences: preparation and maintenance of university accommodation.
• Build-to-rent and co-living: flexible and agile services designed for build-to-rent portfolios and co-living spaces.
• Healthcare facilities: services for local and regional facilities, with particular attention to CQC (Care Quality Commission) compliance standards.

Sustainability and certifications

The company states that it has transformed its operational processes to avoid plastic waste and seek sustainable and biodegradable solutions across all its sectors. Its stated goal is to achieve net zero emissions by 2045. Smarter Services holds three major international standards for quality, health, safety and environment, and declares itself fully compliant with UKAS ISO 9001, 14001 and 45001. The company audits its activity monthly to monitor compliance with these standards.

Presence and structure

Smarter Services Ltd is registered in England and Wales with company number 5719596 and VAT number 880845884. Its operational headquarters is in Sunbury-on-Thames, and the company states that it serves London and the South of England. The company publishes an annual sustainability report and has privacy, corporate social responsibility, modern slavery and carbon reduction policies.

Location and contact

Unit 5 Windmill Business Village, Sunbury-on-Thames TW16 7DY · Phone: 02071 128857 · Email: hello@smarterservices.co.uk