Open Space Concepts

Open Space Concepts: bespoke outdoor structures in the UK

Open Space Concepts designs, manufactures and installs bespoke outdoor structures for homes and businesses across the UK. The company presents itself as the UK's most trusted outdoor living company and states that its team has over 25 years of accumulated experience, although it was formally incorporated in 2018. In that time it has completed more than 2,000 projects, according to its own figures.

Its work covers everything from initial design through to final delivery and installation, so the customer does not have to coordinate external trades. The company emphasises that the project price includes installation and that it works with high-quality European manufacturers, with materials sourced from Italy and Germany, so that the structures withstand British winters.

A catalogue of structures for year-round use

The catalogue is organised into several product families, designed to make the garden usable in any season and not just in summer:

• Multi-climate pergolas: aluminium pergola systems with adjustable louvres that allow you to control light, ventilation and protection from rain. The company markets them as its flagship product under the name Louvre Pod®.
• Glass rooms: bespoke glass structures for dining, relaxing or entertaining guests all year round.
• Glass verandas: extensions to the living space that protect from the elements without giving up the views.
• Outdoor kitchens: modules for cooking and gathering outdoors.
• Carports and side enclosures: complementary cover and protection solutions.
• Awnings: retractable shading systems.

The company states that all projects are customisable and that the customer's ideas are taken into account to adapt dimensions, finishes and configuration.

Showroom in Staffordshire

Open Space Concepts has a showroom in Staffordshire, specifically in Stoke-on-Trent, which it describes as the largest outdoor living showroom in the UK, with over 6,000 square feet and more than twelve full-size structures. There, customers can see finishes, layouts and options before deciding, and the sales team handles project enquiries.

Featured project in Cheshire

Among the published projects is an installation in Cheshire that brings together four structures in a single scheme: two bioclimatic roofs with louvres controlled by app or button, a crystal glass roof for natural light, an insulated thermowood lounge for dining and relaxing all year round, and finishes with premium glazing, perimeter lighting and starry sky ceilings also controllable by app or button. The company also documents other projects with their dimensions, such as a 6.2 x 3.2 metre Vue Pod structure in Gillingham, a 6 x 5 metre Louvre Pod in Cheshire and a double 8.6 x 4.5 metre Louvre Pod in Worcester.

Warranty, pricing and the buying process

The company offers a ten-year warranty on its structures and a pricing model it describes as transparent: indicative quotes by phone or email, with no hidden costs and no aggressive sales tactics. The process begins with an enquiry or a showroom visit, continues with measurement and bespoke design, and ends with installation by its own team.

Presence and recognition

Open Space Concepts operates across the UK and has appeared on television, according to its own website. The company displays a five-star Trustpilot score on its site and collects customer testimonials highlighting communication during the order, the punctuality of the installers and the quality of the materials.