Complete Business Solutions (CBS)

Complete Business Solutions, capital allowances specialists for UK businesses

Complete Business Solutions (CBS) is a British tax advisory firm focused on helping UK businesses reduce their tax burden and recover unclaimed savings. Its core activity centres on capital allowance reviews, Business Rates Relief claims and a fully managed payroll service. The company presents itself as a capital allowances specialist for commercial property, with claims experience and sector technology support.

Its team states over ten years of experience and works with commercial property owners, investors and SMEs across all regions of the UK to identify reliefs they are entitled to but have not claimed. The process is described as HMRC-compliant, transparent and free of jargon and hidden fees.

Tax relief services

The service catalogue is structured across several lines, some already operational and others announced for specific dates:

• Capital Allowance: identification and claiming of capital allowances linked to commercial property assets.
• Payroll: fully managed payroll service, described as accurate and on time.
• Partnerships: collaboration with partners to bring expertise tailored to each project.
• Land Remediation: claiming up to 150% tax relief from HMRC for cleaning up contaminated land, with launch planned for January 2027.
• Bookkeeping: bookkeeping updated monthly, with launch planned for April 2027.
• Structures & Building Allowance: claiming this allowance on qualifying construction costs, with launch planned for July 2027.

Fee model and working process

The firm operates on a pay-by-results model: there is no upfront cost and the client only pays if money is recovered. According to its own presentation, every review is carried out by qualified specialists and the process is hands-on and transparent from first enquiry to final claim. The company offers a free eligibility check and allows direct contact with the team via a WhatsApp button or a contact form.

Testimonials on the site describe claims resolved within a few weeks, with cases where the client provided invoices and plans and a surveyor carried out the work remotely. Another testimonial mentions claims for fixtures and equipment in industrial units, with payments received in several instalments and a fee of around 50% of what was recovered. An adviser relates that the company identified capital allowances in properties owned by its clients when the information was not available from builders and developers, and that CBS handled the claim and dealings with HMRC.

Leadership and management team

The team structure combines leadership, operations and client care:

• Lee Parker, managing director, leads the firm with the stated aim that clients obtain the reliefs they are entitled to.
• Tom Williamson, commercial director, is responsible for growth and new business acquisition, working with clients from the first conversation.
• Matt Colenso, operations director, oversees internal management so that claims are processed correctly.
• Chloe Bennett and Robert Parker, client managers, coordinate claims from start to finish and keep clients informed.
• Jasmine Brown, client success manager, handles the relationship once the claim is complete.
• Ravishanka Ahangama, business development manager, focused on growth and client relationships.
• Mollie Fish, marketing manager, defines the firm's presence across different channels.

Client profile and coverage

CBS targets its services at commercial property owners, investors and SMEs across the UK. The firm states it has helped thousands of British businesses recover unclaimed capital allowances, improve their cash flow and stay compliant. It serves both those approaching capital allowances for the first time and those seeking a second opinion on a previous claim.

Location and contact

The Forecourt, 12 Albion Street, Stoke-on-Trent, Staffordshire, ST1 1QH · Phone: 01782 952 259 · Email: info@wearecbs.co.uk