Driiv

Driiv, insurance broker for driving instructors in the UK

Driiv is an insurance broker based in Stockport, Greater Manchester, focused on the UK driving instructor community, both those already accredited (ADI) and those in training (PDI). The firm operates as a trading style of iRevolution Extra Limited, is authorised and regulated by the Financial Conduct Authority (FCA no. 912687) and is registered in the UK with company number 12107897.

Its approach is based on a digital purchasing process: the client completes an online form, the team reviews the risk and compares prices from insurers before offering a quote. The company states that it prefers to manage the relationship through digital channels, although it maintains telephone support during office hours.

Cover and products for the instruction activity

The product range is built around dual control vehicle insurance, designed for the instructor's professional activity. On that basis, add-ons are offered that the website describes as tailored to the sector:

• Public liability cover up to £5 million.
• Guaranteed replacement vehicle.
• Motor legal protection for driving instructors.
• Breakdown cover.
• Teaching equipment protection.

The company clarifies that it does not sell personal car insurance, so it does not cover teaching family members outside a professional framework. For price comparison, it works with insurers such as Ageas, Equity Red Star and KGM.

Purchasing and managing the insurance

The process described by the company consists of four steps: the interested party provides details of their activity via a short form; the team makes contact if clarifications are needed and consults specialist insurers; the client chooses how to pay, either upfront or annually; and afterwards they can manage the policy, update details and request assistance via SMS, email or web chat. Telephone purchasing incurs a £45 fee, applicable both to buying policies and to changes made via that channel.

Support is provided from Stockport, with a team specifically trained in driving instruction insurance that regularly negotiates rates with insurers. The firm emphasises that its digital model allows it to keep operating costs lower than those of a conventional broker and pass those savings on to the final price.

Claims and contact channels

For claims, Driiv has a claims phone line open 24 hours a day, every day, staffed by a dedicated team. Routine policy management is handled via web chat during office hours, text messages and email; the company notes that it responds to enquiries with human staff and not via bots.

Team and track record

The founding team has more than 50 years of combined experience in the insurance sector, of which more than a decade has been dedicated specifically to insurance for driving instructors. Its members include Tony B, specialising in this type of policy and in daily negotiation with insurers; Hannah T, who supports the search for cover; Rebecca V, with more than 15 years in insurance and responsible for office organisation; Michal T, in charge of technology; and Mark R, with more than 20 years of experience and links to major insurers.

Office in Stockport

The activity is carried out from the company's office in Stockport, Greater Manchester, under the name STOK. From there it serves instructors throughout the UK, a market for which the firm states it has specifically designed its systems and cover.

Location and contact

STOK, 43-59 Princes Street, Stockport SK1 1RX