Accepted Mobile

Accepted Mobile: mobile contracts for customers with poor credit history

Accepted Mobile is a mobile phone company based in St. Pierre Du Bois (Guernsey) that offers phone contracts aimed at people with poor credit history. Its approach is based on avoiding traditional credit checks: the customer joins the network and, after eight weeks as a user, the company sends a handset on loan at no additional cost, subject to a prior qualification process.

Handsets available in the catalogue

The company's catalogue includes Apple and Samsung models, among them iPhone 16, iPhone 15, iPhone 14, iPhone 13 Pro, iPhone 13 Mini, iPhone XR, iPhone X, iPhone 8, Galaxy S22, Galaxy Note 20, Galaxy Note 10 Plus, Galaxy S20 FE, Galaxy S21 Plus, Galaxy S10 Plus, Galaxy A32 5G, Galaxy A51 5G and Galaxy A52 5G. The website shows a reference price of £524.07 for several of these models, with a 53% discount on the stated RRP of £1,115.04, and a monthly payment of £43.67 over 12 months. In other cases, it states that the handset is free within the data plan, always on the condition that the device is provided on loan at no additional cost and subject to qualification.

Service conditions

The company states that its subscription contracts have a term of 36 months (156 weeks). The customer can choose the start date and the monthly payment date, so they control when they pay. The company states that it does not carry out credit checks and guarantees contract approval, although handset delivery is subject to passing the initial qualification.

Customer service and communications

Accepted Mobile has a customer service team in the UK, reachable via the phone number listed on its website. The company also sends marketing communications by email and SMS about its own products and offers from selected partners, which may include telephony, financial, insurance, claims, price comparison, subscription and loyalty programme services, among others. Users can unsubscribe from these communications at any time.

Customer reviews

The website includes testimonials from users who highlight the ease of getting a phone despite having poor credit history and the service received. These include comments from Christopher Culverston, Dawn Wright, Anthony Scott, Daniel Cretu and Angela Place.

Location and contact

Accepted Mobile, Plas Dyke Farm, Rue Des Sages, St. Pierre Du Bois, GY7 9DE · Phone: 0370 0340100