Albion Stairlifts

Albion Stairlifts, stairlift specialist in St Helens

Albion Stairlifts is a limited company based in St Helens, Merseyside, dedicated exclusively to the supply, installation and maintenance of straight and curved stairlifts, both new and reconditioned. The company states it has over thirty years of experience in the sector and presents itself as a specialist in stairlifts only, without selling other mobility products.

Stairlift range

The offering is organised into four main lines:

• Reconditioned stairlifts.
• New straight stairlifts.
• New curved stairlifts.
• Purchase of used stairlifts, under the heading “Stairlifts Wanted”.

The company states that its equipment is British-made and that it is adapted to both mobility needs and each customer's budget, with the aim of enabling the person to remain in their home.

Installation, maintenance and 24-hour assistance

Albion Stairlifts covers the installation, servicing and repair of the equipment, and includes a breakdown service available 24 hours a day, 365 days a year. The company states that all work is carried out by qualified engineers authorised for the models it sells.

Technical profile of the installers

According to the company, home surveys are carried out by qualified engineers, not salespeople. Its technicians hold the NVQ2 qualification and certification from the Lift and Escalator Industry Association (LEIA) for stairlifts, as well as training and authorisation from the manufacturers it works with. The company notes that it can show the relevant certificates during the home visit.

Distribution and brands

Albion Stairlifts identifies itself as an authorised dealer for Acorn and Brooks Stairlifts. The company stresses that it only deals in stairlifts and not in other mobility products, which, according to its presentation, allows it to focus its resources on ongoing training in new products in the sector.

Geographical coverage

From its base in St Helens, Merseyside, the company serves Merseyside, Lancashire, Cheshire, Greater Manchester and The Wirral, and states it can provide service throughout the United Kingdom.

Customers and buying process

The company describes its clientele as a group ranging from people recovering from spinal injuries to people with permanent disabilities and older people for whom climbing stairs is difficult. Its sales approach includes a free, no-obligation home survey carried out by a qualified engineer, and it presents itself as an informative and impartial guide to the alternatives available on the stairlift market.

Recognition and reviews

Albion Stairlifts is listed as a Trusted Trader on St Helens Council's trader register. The website includes customer testimonials from locations such as Wigan, Rainhill and the Isle of Skye that highlight the installation, the service received and customer care.

Location and contact

Unit 10 Chalon Way Industrial Estate, Chalon Way East, St Helens WA10 1AU · Phone: 0800 980 4699 · Email: info@albionstairlifts.co.uk