Shower Part Ltd

Shower Part Ltd: specialist in replacement parts for shower enclosures

Shower Part Ltd is a British company dedicated to selling replacement parts for shower enclosures and doors. Its catalogue focuses on rollers, wheels, pulleys and handles, and also includes other components for shower enclosures. The company presents itself as a specialist in this type of spare parts and claims to have the widest range in the UK, with worldwide shipping.

Catalogue of rollers, wheels and handles

Shower Part Ltd's range includes replacement rollers for shower doors, both for curved doors and straight glass doors. The company states that it has a wide variety of types: single wheels, double wheels, pulleys and quick/easy release systems. Available wheel diameters range from 16 mm, 17 mm, 18 mm and 19 mm up to 55 mm. In addition to rollers, it sells handles and knobs for shower doors, as well as other accessories and parts for shower enclosures.

Featured products on the website include sets of single rollers, double zinc alloy rollers, chrome and zinc cone-shaped handles, and double bottom rollers. Complementary items such as flexible shower hoses, massage mats, cleaning cloths, waste seals and chain pulls for ceiling switches are also offered.

Brands and compatibility

The company claims it can supply spare parts for most shower enclosure manufacturers. Brands it says it stocks include Aqata, April, Aquadart, Aqualux, Aquasata, Atlas, Bathstore, Cooke & Lewis, Coram, Cressida, Daryl, Eastbrook, Elbee, Ideal Standard, Image, Kohler, Kermi, Koralle, Kudos, Lakes, Manhattan, Matki, Merlyn, Mira, Niagara, Roman, Novellini, Showerlux, Samo, Selecta, Simpson, Sovereign, Tivoli, Victoria Plumb and Wickes, among many others.

Part identification service

Shower Part Ltd offers a free part identification service to help customers find the correct replacement. The process involves sending photographs of the original part, preferably front, side and back views, and the team responds with suggestions or links to compatible products. The company explicitly warns that it does not recommend using artificial intelligence for this task and asks customers to contact its identification service directly. It also publishes a size guide for correctly measuring shower parts.

Roller repair

When a replacement cannot be found, the company assesses the possibility of repairing the original roller. The procedure begins with sending photographs and, if necessary, measurements. If repair is feasible, Shower Part Ltd informs the customer of the cost, which includes VAT and shipping, and provides a delivery address and a form to attach to the part. Repair is usually completed within one or two days of receipt. The company requests that a self-addressed stamped envelope be included to return the part if it ultimately cannot be repaired.

Shipping and coverage

Shower Part Ltd ships from the UK. According to the website information, orders placed before 2 pm Monday to Friday are dispatched the same day, and first-class shipping is free for all orders within the UK. The company states that approximately 95% of orders are shipped the same day. It also indicates that it supplies both individual consumers and the trade sector in the UK, the European Union and other countries. At the time of scanning, the website displayed an important notice: orders could not be shipped to the USA or EU countries, with the exception of Ireland, Germany and France. International deliveries may incur additional import charges.

Quality and control

The company declares that its products are manufactured with high-quality materials and subjected to a strict quality control procedure before shipping. Customers can find a blog with guides and tips on the website, as well as a price comparison service: if a customer finds the same product on another website, they can contact Shower Part Ltd to try to match the price.

Other initiatives

The website includes a tip option in the checkout process that allows donating a percentage or a custom amount to a local charity selected by the company. In addition, Shower Part Ltd maintains a German store under the domain dusch-zubehör.com.

Location and contact

Unit 21, Rockhill Business Park, Higher Bugle, St. Austell, Cornwall, PL26 8RA · Phone: 816 891 896 · Email: info@showerpart.co.uk