Heartwood Shutters

Made-to-measure shutters in St Albans

Heartwood Shutters is a local company based in St Albans (UK) dedicated to the design, supply and installation of made-to-measure shutters and blinds for homes. Founded in 2015 by Phil, the company operates in St Albans and the surrounding area and presents itself as a small-scale business made up of a team of experienced fitters. In 2020, management passed to Mark, who has kept the same team of fitters, suppliers and products.

Materials and manufacturing approach

The company states that it selects only FSC-grade wood and sustainably sourced UPVC for its range of made-to-measure interior shutters, favouring hardwood over cheaper and less durable alternatives. According to its presentation, product quality depends on the material used, a criterion that guides its catalogue.

Working process

The service is structured in several stages. It begins with a home visit to understand the requirements and assess the window openings, which forms the basis for preparing the quote. Once accepted, exact measurements are taken and the shutter is designed in line with what has been agreed. The order is then placed, which requires a deposit in advance, and the customer is informed of the delivery time. Installation is carried out by the company's fitters on an agreed date, and the remaining balance is paid on the day of installation. After fitting, the company remains available to the customer to deal with any issues that may arise.

Bespoke design and customer service

Heartwood Shutters describes its service as expert and made to measure, with advice on different products and finishes to achieve the desired result. The company highlights smooth communication with the customer, a quick response to quote requests and efficient appointment management. The fitters work with the aim of minimising disruption and leave the home clean when they finish.

Completed projects

Among the work shown on its website are installation in a bay window, shutters for a bedroom to match the rest of the home, a solution for a baby's bedroom, irregularly shaped window openings, bathroom shutters and a complete home transformation.

Track record and local reputation

The company states that, since it was founded, it has built a reputation in its area for the quality of its work and products, with repeat customers. It describes itself as an established and reliable local business, and stresses that quality is present throughout the whole process, from the first contact through to design and fitting.

Location and contact

130 St Albans Road, Sandridge, St Albans, AL4 9LL