MyCruise

MyCruise, cruise specialist agency based in Southampton

MyCruise is an independent travel agency that works exclusively with cruises and operates from Southampton, a port city in southern England regarded by the company itself as the UK's cruise capital. The company presents itself as a specialist in cruise holidays and claims to offer the largest selection in the United Kingdom across the main cruise lines, with a price guarantee.

Its team of advisors is available by phone, chat, email or in person at its local office, and describes itself as a service dedicated exclusively to this type of travel, without selling other tourism products.

Background: from Denmark to the United Kingdom

The company was originally founded in Denmark in 2008 with the aim of organising cruise holidays. Its British team was launched in 2023 and is based in Southampton, at the heart of the country's cruise industry.

Cruise lines and ships represented

MyCruise's catalogue includes an extensive list of international cruise lines and the ships they operate. Among the companies featured on its website are:

• Costa Cruises, with ships such as Costa Toscana, Costa Smeralda, Costa Diadema, Costa Fascinosa and Costa Favolosa.
• MSC Cruises, with MSC World Atlantic, MSC World Asia, MSC World America, MSC Euribia and MSC Seascape.
• Norwegian Cruise Line, with Norwegian Aura, Norwegian Luna, Norwegian Aqua, Norwegian Viva and Norwegian Prima.
• Carnival Cruise Line, with Carnival Festivale, Carnival Jubilee, Carnival Celebration, Mardi Gras and Carnival Venezia.
• Holland America Line, with Rotterdam, Nieuw Statendam, Koningsdam, Nieuw Amsterdam and Eurodam.
• Princess Cruises, with Star Princess, Sun Princess, Discovery Princess, Enchanted Princess and Sky Princess.
• Royal Caribbean, with Hero of the Seas, Legend of the Seas, Star of the Seas, Utopia of the Seas and Icon of the Seas.
• Azamara Cruises, with Azamara Journey, Azamara Onward, Azamara Pursuit and Azamara Quest.
• Celebrity Cruises, with Celebrity Xcel, Celebrity Ascent, Celebrity Beyond, Celebrity Apex and Celebrity Flora.
• Celestyal Cruises, with Celestyal Discovery and Celestyal Journey.
• Regent Seven Seas Cruises, with Seven Seas Grandeur, Seven Seas Splendor, Seven Seas Explorer, Seven Seas Voyager and Seven Seas Mariner.
• Explora Journeys, with Explora VI, Explora V, Explora IV, Explora III and Explora II.
• Cunard, with Queen Anne, Queen Elizabeth, Queen Victoria and Queen Mary 2.
• P&O Cruises, with Arvia, Iona, Britannia, Azura and Ventura.
• Virgin Voyages, with Brilliant Lady, Resilient Lady, Valiant Lady and Scarlet Lady.

Destinations covered

The agency's offering spans routes around the world. Among the regions and ports of call featured on its website are:

• Mediterranean: Barcelona, Dubrovnik, Santorini, Venice and Valletta.
• Caribbean: Miami, Oranjestad (Aruba), Montego Bay, Philipsburg (St Maarten) and George Town (Cayman Islands).
• Dubai and the Emirates: Abu Dhabi, Dubai, Doha, Khasab and Salalah.
• Northern Europe: Copenhagen, Southampton, Geiranger, Helsinki and Reykjavik.
• Asia: Shanghai, Langkawi, Mumbai, Laem Chabang (Bangkok) and Benoa (Bali).
• Australia and New Zealand: Sydney, Melbourne, Port Arthur, Darwin and Milford Sound.
• Canada and New England: Saguenay, Halifax, Corner Brook, Bar Harbor and Boston.
• South America: Montevideo, Buenos Aires, Galapagos Islands (Santa Cruz, Dragon Hill), Elephant Island and Rio de Janeiro.
• Africa: Nosy Be, Suez Canal, Cape Town, Mindelo and Port Louis.
• Alaska: Skagway, Ketchikan, Glacier Bay, Haines and Sitka.
• Pacific Coast: Cabo San Lucas, San Diego, Puerto Vallarta, Kahului and Honolulu.

Featured packages and promotions

MyCruise offers exclusive packages that combine the cruise with land stays. Examples featured in its catalogue include a package with stays in New Orleans, Memphis and Nashville, and another called The Pearls of Southeast Asia, with prices from £3,395. The website also advertises discounts of up to $1,000 and a 50% promotion on the 'Free At Sea' programme, which includes a drinks package, wifi and speciality dining, among other services.

Price guarantee and financial protection

The company offers a price guarantee under which the customer will not find their cruise holiday cheaper with any competitor. It also has ATOL financial protection, which covers package trips that include flights, and ABTA membership, which protects bookings that do not include flights. Both mechanisms are independent of travel insurance.

Location and contact

14/15 Brunswick Place 2nd Floor, Southampton, SO15 2AQ, United Kingdom · Phone: 023 8168 1605 · Email: info@mycruise.co.uk